Human Resource Coordinator

StepStone Hospitality; Portland (ME); On-site; USD 45,000 - 65,000; Full time

Job summary

StepStone Hospitality in Portland, Maine is seeking a candidate to support the employment process, including screening applicants and maintaining accurate employee records. The role also involves assisting with New Hire Orientation and onboarding to ensure compliance with company policies.

The ideal candidate should have a High School Diploma or equivalent, with hotel experience and strong administrative skills in Microsoft Office. This position requires effective communication, attention to detail, and the ability to work in a team-oriented environment.

Qualifications

• High School Diploma or equivalent required, Bachelor's Degree preferred.
• Hotel experience preferred.
• 2+ years of office administration and/or human resource experience.
• Strong administrative skills with experience in Microsoft Office suite.
• Effective verbal and written communication skills.

Responsibilities

• Support the employment process including applicant screening.
• Refer potential new hires to department managers.
• Maintain all logs for new hires and termination.
• Assist with New Hire Orientation and onboarding.
• Respond to all interviewed applicants in a timely manner.

Skills

Administrative skills

Effective communication

Project coordination

Attention to detail

Team player

Education

High School Diploma

Bachelor's Degree

Tools

Microsoft Office

HRIS

Job description

Description

• Support the employment process including applicant screening, determining eligibility for employment, conducting reference checks, and verifying paperwork for accuracy.
• Refer potential new hires to department managers when appropriate for interviews.
• Maintain all logs (new hire, termination, transfers, department meetings, turnover reports) daily by period and prepare reports in a timely, accurate manner.
• Assist with answering questions about benefits. Ensure all policies and procedures are followed and completed forms to be accurate with timely submission.
• Assist with coordination of all other new hire pre‑employment steps to ensure compliance with all Company policies and procedures.
• Respond to all interviewed applicants via telephone or email within required time frame.
• Track and assist, when necessary, the completion of appropriate paperwork for new hires, terminations, payroll action forms and employee status changes in a timely, accurate manner.
• Assist with New Hire Orientation and associate onboarding.
• Maintain accurate employee records

Requirements

• High School Diploma or equivalent required, Bachelor's Degree preferred.
• Hotel experience preferred.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long‑range planning.
• 2+ year of office administration and/or human resource experience
• Strong administrative skills with the experience in Microsoft Office suite, Outlook, and HRIS preferred
• Able to set priorities, plan, organize, and delegate.
• Written communication skills to be concise, well organized, complete, and clear.
• Ability to work effectively under time constraints and deadlines.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
• Proficient skills in Microsoft Word, PowerPoint, and Excel.
• Self‑driven with a high level of attention to detail.
• Ability to be flexible and handle multiple tasks simultaneously.
• Ability to work well with others and be a team player.
• Ability/willingness to learn new material.
• Strong written and verbal communication and interpersonal skills to work with all levels of management and staff, as well as outside clients and vendors.
• Project coordination experience and basic accounting knowledge.