Human Resources Manager

Highgate; Paradise Valley (AZ); On-site; USD 60,000 - 85,000; Full time

Job summary

Highgate is seeking a Human Resources Manager to support the Director of Human Resources and oversee hourly recruitment and paperwork in a hospitality setting.

The role emphasizes benefits administration, payroll data entry, and compliance with hotel policies. You will conduct prescreening interviews, manage unemployment logs, and assist with onboarding and employee events while maintaining confidentiality and professional communication.

Qualifications

• At least 1 year of progressive Human Resources experience in a hotel or related industry.
• Previous supervisory responsibility preferred.
• College coursework in related field helpful.
• High school diploma or equivalent required.

Responsibilities

• Administer insurance benefits, calculate billing totals, explain benefits, assist with enrollment forms.
• Enter payroll information on computer and maintain attendance records.
• Conduct prescreening interviews and assist with recruitment.
• Maintain HR logs and ensure compliance with company policies.
• Assist with onboarding, orientation and employee events.

Skills

HR experience

Supervisory experience

Communication skills

Multitasking

Education

High school diploma or equivalent

Job description

Overview

The Human Resources Manager is responsible for assisting the Director of Human Resources with a variety of Human Resources functions. He/she is also responsible for filling all hourly positions in a timely manner, ensuring accurate and timely completion of paperwork, understanding and enforcing company policies, and assisting with benefits and workmen’s compensation duties.

Responsibilities

• Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions.
• Compile review list and distribute to departments.
• Compile Turnover Report, copy and distribute.
• Enter payroll information on computer (wage information, changes).
• Conduct prescreening interviews.
• Respond to unemployment claims, maintain unemployment logbook.
• Maintain new hire, termination, transfer and promotion logbook.
• Audit hours worked in payroll reports for eligibility of benefits.
• Compile wage surveys.
• Monitor and maintain Leave of Absence log.
• Monitor Workman’s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury.
• Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured).
• Maintain complimentary room night log, process employee requests.
• Prepare and place recruitment advertising.
• Process paperwork for terminating employees.
• Maintain advertising logbook.
• Become certified trainer in all Human Resources training modules.
• Ensure compliance with all HR and related Loss Prevention SOPs.
• Participate in Highgate Hotel Enrichment Committee.
• Schedule Highgate Hotel Orientation.
• Assist in Highgate Hotel Orientation – explain benefits, conduct tour of property.
• Write articles and take pictures for property newsletter.
• Assist with special projects; plan employee events (meetings, picnics, parties).
• Coordinate Travel Reduction Program, write Travel Reduction Plan, conduct yearly transportation survey.
• Maintain First Aid log.

Qualifications

• At least 1 year of progressive Human Resources experience in a hotel or a related industry required.
• Previous supervisory responsibility preferred.
• College coursework in related field helpful.
• High school diploma or equivalent required.

Physical Requirements

• Long hours sometimes required.
• Sedentary work – Exerting up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

General Requirements

• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service‑oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service‑oriented manner.
• Attend all hotel required meetings and trainings.
• Participate in M.O.D. coverage as required.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing nametags.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.
• Perform other duties as requested by management.