Human Resource Assistant

Advanced Clinical; King of Prussia (PA); Sur place; USD 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

health coverage

life insurance

disability insurance

401k benefits

Résumé du poste

Advanced Group in King of Prussia, PA seeks an HR Assistant to support employee and manager inquiries, HR transactions, and day-to-day HR operations. This role provides frontline support, maintains employee records, and helps ensure timely and accurate resolution of HR-related requests in a service-oriented environment.

Responsibilities include responding to inquiries, processing transactions, guiding on policies, documenting cases, and collaborating with the HR team to improve processes while

Qualifications

• Associate degree or equivalent experience required.
• 1+ year in HR, recruiting, or HR administration.
• Fluency in English and Portuguese.
• Strong customer service and communication skills.
• Ability to manage multiple priorities with accuracy.
• Proficiency with HR systems and Microsoft Office.
• Ability to work independently and in a team.

Responsabilités

• Respond to employee and manager inquiries via phone, chat, and other channels.
• Process HR transactions and maintain accurate employee records in HR systems.
• Provide guidance on HR policies and lifecycle processes.
• Document and track cases in case management systems.
• Escalate complex issues to HR team members.
• Support service levels, quality standards, and process improvements.
• Maintain confidentiality and compliance with policies and regulations.
• Collaborate with HR team and stakeholders to support service delivery.

Connaissances

English

Portuguese

Customer service

Communication

Organizational skills

HR systems

Microsoft Office

Multitasking

Independent work

Formation

Associate degree

Outils

HRIS

Microsoft Office

Description du poste

We are seeking an HR Assistant to support employee and manager inquiries, HR transactions, and day-to-day HR operations. This role provides frontline support, maintains employee records, and helps ensure timely and accurate resolution of HR-related requests within a service-oriented environment.

Key Responsibilities

Position Overview

We are seeking an HR Assistant to support employee and manager inquiries, HR transactions, and day-to-day HR operations. This role provides frontline support, maintains employee records, and helps ensure timely and accurate resolution of HR-related requests within a service-oriented environment.

Key Responsibilities

• Respond to employee and manager inquiries through phone, chat, and other support channels.
• Process HR transactions and maintain accurate employee records in HR systems.
• Provide guidance on HR policies, procedures, and employee lifecycle processes.
• Document and track cases within case management systems.
• Escalate complex issues to appropriate HR team members.
• Support service levels, quality standards, and process improvement initiatives.
• Maintain confidentiality and compliance with company policies and applicable regulations.
• Collaborate with HR team members and stakeholders to support employee service delivery.

Required Qualifications

• Associate degree or equivalent combination of education and experience.
• 1+ year of experience in Human Resources, Recruiting, HR Administration, Talent Acquisition, or a related function. Relevant HR internships may be considered.
• Fluency in English and Portuguese.
• Strong customer service, communication, and organizational skills.
• Ability to manage multiple priorities with accuracy and attention to detail.
• Proficiency with HR systems and Microsoft Office applications.
• Ability to work independently and within a team environment.

Preferred Qualifications

• Experience supporting HR operations, employee services, or shared services functions.
• Familiarity with HRIS, workforce management, timekeeping, or case management systems.
• Experience handling employee inquiries related to HR policies, benefits, payroll, or employee lifecycle activities.
• Experience supporting process improvement or operational efficiency initiatives.

• health coverage
• life insurance
• disability insurance
• 401k benefits

At Advanced Group, our commitment to diversity and inclusion in every part of our organization is crucial to fulfilling our mission and demonstrating our REAL values. Advanced Group is committed to providing employment opportunities without regard to sex, race, color, age, national origin, religion, gender identity or expression, sexual orientation or sexual preference, pregnancy or maternity, genetic information, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Advanced Group complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please contact [e-mail].