We are working with a Diamond HubSpot Solutions Partner that helps associations and nonprofits improve their CRM, connect their data, and create better customer and member experiences.
Through HubSpot implementation, CRM strategy, data integrations, marketing automation, and analytics, the organization helps clients build more connected and effective marketing and sales operations.
About the Role
We are seeking an experienced HubSpot Solutions Architect with strong, hands-on experience working within HubSpot Marketing Hub and Sales Hub.
This is a client-facing role for someone who understands how to configure, optimize, and connect HubSpot with other business systems. You'll work directly with clients to understand their needs, design HubSpot solutions, troubleshoot integrations, and help organizations get the most out of their CRM.
A strong understanding of HubSpot is essential. We're looking for someone who has worked directly within the platform, understands its functionality and architecture, and can confidently advise clients on workflows, automation, data management, reporting, and integrations.
You will also serve as a bridge between business users and technical teams. You should be comfortable understanding API concepts, investigating data issues, and working alongside developers without needing to write production code yourself.
Just as importantly, you must be comfortable teaching clients and translating technical concepts into practical explanations that non-technical users can understand.
Key Responsibilities
- Lead the configuration, implementation, and optimization of HubSpot Marketing Hub and Sales Hub for multiple clients.
- Design and improve HubSpot CRM architecture, including data structure, properties, workflows, automation, and reporting.
- Map and manage data integrations between HubSpot and external platforms, ensuring accurate data flow and synchronization.
- Troubleshoot HubSpot integration issues, including data mapping discrepancies, synchronization errors, and API-related challenges.
- Collaborate with developers and technical teams to investigate and resolve integration issues.
- Build and optimize HubSpot reporting dashboards and analytics to help clients measure performance and make informed decisions.
- Work directly with clients to understand business requirements and translate them into effective HubSpot solutions.
- Lead client discussions, provide technical guidance, and educate users on HubSpot functionality, workflows, and integrations.
- Manage multiple client accounts and priorities while maintaining strong communication and project delivery.
Required Qualifications
- Strong, hands-on experience with HubSpot Marketing Hub and Sales Hub. Candidates must have direct experience configuring, managing, and optimizing the platform.
- Strong understanding of HubSpot CRM architecture, including properties, data structure, workflows, automation, and reporting.
- Experience designing or supporting integrations between HubSpot and other platforms, including data mapping and synchronization.
- Ability to understand how APIs work and troubleshoot issues involving connected systems.
- Familiarity with reading and interpreting JSON, testing endpoints using tools such as Postman, and validating data through queries (SOQL or similar).
- Experience developing reports and dashboards within HubSpot.
- Strong client-facing communication skills, including the ability to explain technical concepts to non-technical audiences.
- Experience managing multiple client relationships, projects, and competing priorities.
Preferred Qualifications
- Working knowledge of HubSpot Data Hub.
- Experience integrating HubSpot with Salesforce or other CRM and association management systems.
- Previous experience working for a HubSpot Solutions Partner, consulting firm, or digital marketing agency.
- Remote Work: Fully remote with flexibility to work from anywhere, provided you can maintain a professional environment for meetings and meet business-hour requirements.
- Health Insurance: Medical, dental, and vision coverage, with 100% of employee premiums paid by the employer. Dependent coverage is available at the employee's expense.
- Additional Insurance: Employer-paid life insurance, short-term disability, and AD&D coverage.
- 401(k): 3% employer match, plus access to complimentary Merrill Lynch financial advisory services. Eligibility begins the first of the month following 60 days of employment.
- Paid Time Off: PTO accrues at 8 hours per month during the first three years. After three years, PTO becomes unlimited.
- Sick Leave: 4 hours accrued per month, up to 40 hours annually.
- Equipment: Company-provided laptop.
- Birthday Recognition: Birthday off when it falls on a weekday.
Schedule:
Monday–Friday, 8:00 AM–5:00 PM Eastern Time. Candidates must be able to work within Eastern or Central Time business hours.