HubSpot Onboarding Specialist

Lake One, LLC; Minneapolis (MN); Remote; USD 80,000 - 110,000; Full time

Benefits offered by this job

Continuous learning opportunities

Robust Benefits Package

Job summary

Lake One is seeking a HubSpot Onboarding Specialist to help clients onboard HubSpot and optimize marketing/sales workflows. The role requires hands-on, enterprise HubSpot experience, strong client management, and the ability to juggle multiple onboarding projects in a fast-paced, remote environment.

You will guide clients through dashboards, define future state processes, and ensure onboarding standards and deadlines are met.

Qualifications

• Hands-on HubSpot onboarding experience across HubSpot hubs.
• Proven ability to manage multiple onboarding projects and deadlines.
• Strong client management and communication skills.

Responsibilities

• Advise clients onboarding HubSpot including PSO program members.
• Evaluate client requirements, tech stack, and objectives to define HubSpot solutions.
• Define future state processes and customer journeys for HubSpot implementation.
• Lead onboarding accreditation and ensure onboarding standards are met.
• Follow up post-implementation to drive value and opportunities for expansion.
• Conduct training sessions for sales/marketing on HubSpot features and adoption.

Skills

HubSpot onboarding

Client management

Project management

Training & facilitation

Communication skills

Tools

HubSpot

Asana

Google Workspace

Job description

An opportunity to build your HubSpot skills even further with a top-tier HubSpot Solutions Partner.

About Lake One

Technology should help, not hinder, your work. We align strategy, systems, and execution for purpose-driven teams, so you can stay focused on what matters most.

Description

Come join our camp of digital outfitters as a HubSpot Onboarding Specialist!

We're looking for someone who can thrive in a fast pace, flexible, and remote work environment to support the implementation of diverse marketing technology initiatives in support of client growth programs.

We are looking for someone with demonstrable, hands‑on experience implementing all Hubs that HubSpot offers. Having multiple HubSpot Certifications with a hunger for more would be ideal.

• Are you up to date on the latest HubSpot features?
• Do you have amazing client management skills?
• Are you an experienced HubSpot enterprise user?
• Can you instruct a client through the dashboards and guide sales teams?
• If so, you are the ideal candidate!

The ideal candidate is an experienced and certified HubSpot enterprise user who is a self-starter but also works well as part of a team. You must be very organized and able to juggle multiple priorities and meet reasonable deadlines. You will be required to provide daily and weekly project status updates to management.

As a HubSpot Onboarding Specialist, you will:

• Advise clients onboarding HubSpot including those part of the PSO Program (Partner Scaled Onboarding), helping them to achieve their desired objectives with HubSpot.
• Evaluate marketing and sales requirements, current tech stack, and business objectives to define each client’s ideal HubSpot solution.
• Define the future state processes and the customer journey(s) that will govern how to implement HubSpot effectively.
• Understand how to take a problem a client might present and explore different ways to solve for it.
• Obtain HubSpot Onboarding Accreditation.
• Make sure clients meet onboarding standards and deadlines.
• Identify opportunities for Lake One to support client goals beyond onboarding and advise how we may be able to partner.
• Follow up with onboarding clients after implementation to inform of product and service updates and ensure value creation.

Training and Support: Conduct training sessions to educate sales and marketing teams on HubSpot functionalities, best practices, and adoption strategies. Offer ongoing support to troubleshoot issues and address user inquiries.

Continuous Improvement: Stay up to date with the latest HubSpot features, updates, and industry trends to recommend and implement enhancements that align with business goals and drive sales growth.

You should be comfortable with:

• Day-to-day task and project management
• Admin Knowledge
• Google Suite
• Productivity Tools (e.g. Asana)

You:

• Are a Life long learner.
• Have a fine-tuned attention to detail.
• Absolutely love HubSpot.
• Enjoy meeting new people and selling your company’s services.
• Demonstrate persistence. You should crave the opportunity to solve new problems every day and won't give up when you don't know the answer right away.
• Have excellent written and verbal customer-facing and communication skills.
• Get energized by helping others learn and achieve.
• Can manage multiple engagements and deliverables simultaneously and ensure successful and timely completion.
• Have significant experience with HubSpot and the inbound marketing methodology.
• Deal with pressure and deadlines.
• Work hard autonomously.
• Add value when presented with unique opportunities.
• Prioritize and balance effectively.
• Solve for the client and roll up your sleeves to get work done.

If all or most of the above sounds like you, we’d love to meet you. If it works out, here’s what we have to offer:

• Continuous learning opportunities
• An accepting and collaborative work environment
• Robust Benefits Package, Compensation, and Incentives

About Lake One:

Lake One is a diamond HubSpot Solutions partner, Vidyard agency partner, and Databox premier partner based in Minneapolis, MN. We work with clients who have complex sales and marketing processes in B2B to bring smart revenue operation strategies to the table. We have been in business for over 7 years and have a happy client list of 85 and growing.