HubSpot CRM Specialist: Adoption & Automation

Maverick Pipe

Rantoul (IL)

On-site

USD 65,000 - 90,000

Full time

5 days ago

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Benefits offered by this job

Medical and dental benefits

Tuition assistance program

Bonus plan

401(k) with generous company match

Immediate vesting

Job summary

Zekelman Industries seeks a HubSpot Business Analyst to administer and optimize our HubSpot CRM environment. You will bridge business needs with technical solutions, drive adoption, and enhance data quality and operational efficiency.

The role focuses on supporting HubSpot Sales Hub and Marketing Hub, configuring workflows, reports, and dashboards, and collaborating with the CRM Manager. A remote-friendly, collaborative environment is offered with robust benefits.

Qualifications

Minimum of 2 years hands-on experience with HubSpot Sales Hub and/or Marketing Hub in an administrative/analyst/CRM support role.
Experience administering and configuring CRM platforms, preferably HubSpot.
Strong end-user support, troubleshooting of business applications and data management.
Ability to gather, document, and analyze business and system requirements.

Responsibilities

Provide day-to-day support for HubSpot users and system-related questions.
Troubleshoot issues: users, permissions, workflows, pipelines, reports, dashboards, data integrity.
Configure HubSpot: properties, workflows, forms, lists, reports, dashboards, user access controls.
Gather and translate business requirements into practical CRM solutions and process improvements.
Evaluate current processes and identify automation and efficiency opportunities.
Coordinate with CRM Manager on support requests and enhancements.
Test changes, coordinate UAT, and document outcomes.
Create user guides, training materials, and best practices resources.
Deliver user training and ongoing HubSpot support to drive adoption.
Support data management activities including imports/exports and data cleansing.
Monitor CRM governance and data quality initiatives; escalate complex issues.