HubSpot CRM Strategist

Z-Modular Services, LLC; Chicago (IL); Remote; USD 70,000 - 90,000; Full time

Job summary

Zekelman Industries seeks a detail-oriented HubSpot Business Analyst to support and optimize our HubSpot CRM environment. You will bridge business users and technology, drive adoption, and improve data quality and efficiency.

The role focuses on administering HubSpot Sales Hub and Marketing Hub, solving complex problems, and translating requirements into scalable CRM solutions in a collaborative, remote-friendly setting.

Qualifications

• 2+ years of hands-on HubSpot Sales Hub and/or Marketing Hub experience in an administrative or analyst role.
• Experience administering and configuring CRM platforms, preferably HubSpot.
• Strong end-user support, troubleshooting, and documentation skills.
• Experience gathering, documenting, and analyzing business and system requirements.
• Knowledge of CRM governance, data governance, and data management best practices.

Responsibilities

• Provide day-to-day support for HubSpot users, addressing questions and issues.
• Troubleshoot permissions, workflows, pipelines, reports, dashboards, and data integrity.
• Administer and configure HubSpot properties, workflows, forms, lists, reports, dashboards, and access controls.
• Gather and translate business requirements into practical CRM solutions and process improvements.
• Coordinate testing, UAT, and documentation of outcomes.
• Develop user guides, training materials, and best-practice resources.
• Deliver user training and ongoing adoption support for HubSpot tools.
• Assist with data imports, exports, cleansing, and deduplication.
• Monitor CRM usage and support governance, compliance, and data quality initiatives.

Skills

Analytical thinking

Organizational skills

Problem-solving

Communication skills

Independent / self-motivated

Tools

HubSpot

CRM platforms

Ticketing systems

Job description

Zekelman Industries seeks a detail-oriented HubSpot Business Analyst to support and optimize our HubSpot CRM environment. You will bridge business users and technology, drive adoption, and improve data quality and efficiency.

The role focuses on administering HubSpot Sales Hub and Marketing Hub, solving complex problems, and translating requirements into scalable CRM solutions in a collaborative, remote-friendly setting.