HubSpot CRM Lead — Remote & Multi-Location

Accredited Labs; United States; Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Life Insurance

Paid Time Off

Paid Holidays

Company-Provided Equipment

Job summary

Accredited Labs seeks a CRM Systems Lead to build HubSpot Service Hub as the system of record for customer communication across our branch network, then own it end to end—administration, workflow automation, integrations, and data governance. You will give branch staff one reliable system to serve customers and provide a unified view of the customer relationship as we scale.

The role requires 3+ years of hands-on HubSpot experience, ability to write and debug code, and experience managing an

Qualifications

• 3+ years of hands-on HubSpot administration with Service Hub
• Ability to extend HubSpot with custom code and webhooks
• Strong understanding of data structures, systems, and integrations
• Experience managing or overseeing an outside agency partner
• Comfortable supporting staff across multiple locations
• Excellent written and verbal communication skills

Responsibilities

• Own day-to-day HubSpot administration for users, seats, permissions, properties, and pipelines.
• Design workflows using native HubSpot automation and extend functionality with custom-coded actions and webhooks.
• Lead rollout execution for branch launches rolling out in waves with configuration, hypercare, and transition to steady state.
• Manage our agency partner day-to-day: scoping work, reviewing deliverables, tracking hours, and ensuring quality.
• Build and maintain integrations with Dialpad, NetSuite, and internal data pipelines; monitor sync health and diagnose failures.
• Own customer data quality within HubSpot: deduplication, record associations, and property governance.

Skills

HubSpot Admin

Service Hub Config

Custom Code & Webhooks

Vendor Management

Remote Collaboration

Data Governance

Tools

Dialpad

NetSuite

Job description

Accredited Labs seeks a CRM Systems Lead to build HubSpot Service Hub as the system of record for customer communication across our branch network, then own it end to end—administration, workflow automation, integrations, and data governance. You will give branch staff one reliable system to serve customers and provide a unified view of the customer relationship as we scale.

The role requires 3+ years of hands-on HubSpot experience, ability to write and debug code, and experience managing an