Hub Supervisor: Fast-Paced Dispatch & Inventory Lead

Advance Stores Company Inc (500); United States; On-site; USD 42,000 - 66,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Hub Supervisor to oversee a team of order fillers and inventory specialists in a fast-paced hub store.

You will coordinate pulling and assembling orders for 30–45 minute deliveries, manage dispatch logs, and supervise drivers and third-party delivery providers. The role requires strong organizational, communication, and customer-facing skills, along with knowledge of distribution and transportation operations.

Qualifications

• High School Diploma or GED required.
• 1–2 years’ warehouse experience or similar discipline.
• Ability to speak and write English (Spanish a plus); communicate effectively and build relationships with customers, peers and management.
• Ability to learn the delivery area to coordinate drivers’ deliveries.
• Knowledge of distribution and transportation industry.
• Excellent organization skills, with the ability to multitask.
• Ability to communicate effectively both orally and in writing; strong customer orientation.
• Excellent interpersonal and communication skills.
• Commitment to company values.
• Computer proficiency.
• Valid driver’s license and insurance.
• Reliable transportation to get to work.
• Company vehicles are provided for deliveries.
• Must be able to pass a criminal background check.

Responsibilities

• Select specific trucks for each route based on volume and equipment availability.
• Maintain daily dispatch log containing start times, driver, route number, and material handling equipment required for each delivery truck.
• Maintain database of customer locations, time windows and other information as directed.
• Investigate customer complaints regarding lost or damaged merchandise or shortages in shipment to determine responsibility.
• Schedule time to ride with drivers to evaluate delivery area, verify accuracy, and ensure high customer service standards are being met.
• Perform routine filing and maintenance of records.
• Direct and coordinate activities of driving staff and third-party driver service providers; route outgoing sales orders according to pre-existing route guidelines; establish priorities and schedule deliveries in a manner consistent with customer service goals.
• Coordinate shipping and receiving of merchandise.
• Assemble and fill customer orders to be delivered within a 30 to 45-minute window.
• Perform inventory and cycle counts.
• Handle store opening and closing duties.
• Handle cash, cash counts and deposits.
• Stock and pull parts.
• Answer phones.
• Keep store and front counter clean.
• Keep warehouse clean and provide a safe work environment.
• Inform management of issues related to warehouse and deliveries.

Skills

Communication skills

Organizational skills

Customer orientation

Team supervision

Education

High School Diploma or GED

Tools

Computer proficiency

Job description

Advance Auto Parts, Inc. is seeking a Hub Supervisor to oversee a team of order fillers and inventory specialists in a fast-paced hub store.

You will coordinate pulling and assembling orders for 30–45 minute deliveries, manage dispatch logs, and supervise drivers and third-party delivery providers. The role requires strong organizational, communication, and customer-facing skills, along with knowledge of distribution and transportation operations.