Hub Fulfillment & Van Delivery Specialist

West Marine; Harrison Charter Township (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical/dental/vision

401k

Paid time off

Job summary

West Marine is seeking a Hub Fulfillment Coordinator in Harrison Charter Township, MI to support hub operations and deliver high-quality service. You will assist in prioritizing orders, loading vehicles, and documenting deliveries while upholding safety standards and brand values.

You will collaborate with the Hub Manager, communicate with customers, and assist with in-store needs as part of a team dedicated to an exceptional boating experience.

Qualifications

• High school diploma or equivalent required.
• Forklift operator certification is preferred or required where applicable.
• Hazardous materials awareness and safety training as per program.

Responsibilities

• Collaborate with the Hub Manager to prioritize, process, and fulfill orders efficiently.
• Communicate with customers and managers to ensure an excellent shopping experience.
• Load vehicle to support routing sequence and use routing apps for delivery and pickup.
• Deliver quality practices: timeliness, safe handling, and proper packaging.
• Document deliveries using company-provided technology.
• Interact with Customers during deliveries and inform them of events and promotions.
• Maintain vehicles clean, organized, fueled, and in proper condition.
• Perform in-store customer assistance and support restocking as needed.

Skills

Verbal communication

Written communication

Customer service

Attention to detail

Time management

Problem solving

Education

High school diploma or equivalent

Forklift Operator Certification

Hazardous Materials Certification

Job description

West Marine is seeking a Hub Fulfillment Coordinator in Harrison Charter Township, MI to support hub operations and deliver high-quality service. You will assist in prioritizing orders, loading vehicles, and documenting deliveries while upholding safety standards and brand values.

You will collaborate with the Hub Manager, communicate with customers, and assist with in-store needs as part of a team dedicated to an exceptional boating experience.