HTM Technician

Boston Children’s Hospital; Boston, Northern (MA, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Boston Children's Hospital is seeking a Biomedical Equipment Technician to perform routine repairs and preventative maintenance on a broad range of electromechanical medical equipment, with guidance for complex devices as needed, and to document maintenance work orders.

You will document all service actions, adhere to medical device regulations, and collaborate with clinical teams to keep equipment reliable, safe, and ready for patient care.

Qualifications

• Associate's degree or equivalent experience required.
• Education in Biomedical Engineering or a closely related area is required.

Responsibilities

• Perform routine repairs on electromechanical medical equipment using basic test equipment and tools.
• Conduct preventive maintenance testing following established procedures.
• Ensure compliance with medical device regulations and department guidelines.
• Assist in area inspections of clinical/research spaces using medical devices.
• Document service actions and maintain logs per policy.
• Build relationships with customers and manage clinical resource areas.
• Serve as a technical resource and collaborate with peers to resolve issues.
• Provide excellent customer service with problem definition, solutions, and follow-up.

Skills

Technical troubleshooting

Electromechanical repair

Customer service

Documentation

Education

Associate's Degree or equivalent experience

Biomedical Engineering or related field

Tools

Test equipment

Calibration tools

Job description

Position Summary / Department Summary:

Performs routine repairs and preventative maintenance inspections/calibrations on a broad range of electromechanical medical equipment. Services some complex and high-risk equipment with guidance from more senior technical staff.

Key Responsibilities:

• Performs routine repairs on a broad range of electromechanical medical equipment using basic test equipment and repair tools. Prepares and maintains related documentation.
• Performs preventative maintenance testing of routine electromechanical medical equipment according to established procedures.
• Understands medical device regulations and ensures assigned medical devices are managed in compliance with those regulations.
• Participates in inspection tours of clinical and/or research areas using medical equipment.
• Documents all service actions and complies with documentation guidelines and metrics defined in department policy.
• Builds and maintains customer relationships and independently manages clinical resource area(s).
• Acts as a technical resource for clinical customer base. Consults and collaborates with peers to resolve outstanding issues.
• Provides excellent customer service, defining problems, developing solutions, and performing follow-up. Keeps customers apprised of statuses and estimated completion dates.

Minimum Qualifications

Education:

• Associate's Degree or equivalent experience is required.
• Occupationally specific education or Biomedical Engineering or a closely related area of study is required.