HTM Healthcare Engineering Tech I

Mayo Clinic; Mankato (MN); On-site; USD 52,000 - 75,000; Full time

Job summary

Mayo Clinic in Minnesota seeks an HTM Technician Level I to maintain medical equipment and interconnected patient care systems. You will implement the Mayo Clinic Medical Equipment Management Plan and perform installation, calibration, and repair of biomedical, laboratory, imaging, and related devices.

The role requires strong technical and mechanical skills, excellent communication, and the ability to prioritize service calls.

Qualifications

• Maintenance, calibration, and repair of biomedical, laboratory, imaging equipment.
• Ability to prioritize service calls and adhere to Mayo policies.
• On-call availability and travel to Mayo Clinic sites as needed.
• Commitment to continual knowledge improvement of complex equipment.

Responsibilities

• Maintain medical and clinical equipment per Mayo Clinic Medical Equipment Management Plan.
• Install, calibrate, and repair biomedical, laboratory, imaging equipment and interconnected systems.
• Respond to service calls via HTM leadership, HTM Support Specialists, or CMMS dashboard; rapid responses for emergent calls.
• Develop mastery of increasingly complex equipment supporting Mayo’s mission.

Skills

Technical & mechanical skills

Communication & interpersonal skills

Prioritization of service calls

Customer-focused

Job description

Job Summary

An HTM Technician maintains medical, clinical equipment and systems through effective implementation of the Mayo Clinic Medical Equipment Management Plan. Technician must demonstrate technical and mechanical skills and tasks associated with the planning, installation, maintenance, calibration, and repair of biomedical, laboratory, research, imaging equipment and interconnected patient care systems.

Technicians in this position must be highly customer focused with outstanding communication and interpersonal skills. They must have the ability to prioritize service calls appropriately, and to adhere to Mayo policy and procedure.

Service calls are communicated to the technician through HTM Leadership, HTM Support Specialists, or CMMS dashboard. Emergent calls directly from the customer may require a rapid response time. On-call and overtime may be required, as well as travel to other Mayo Clinic sites and applicable vendor training.

The technician must be committed to continuously improving their knowledge to develop a mastery of increasingly complex equipment and supporting Mayo’s mission.

An HTM Technician Level I will generally work on lower complexity, high volume equipment such as infusion pumps, SCDs, centrifuges, microscopes, or entry level imaging and x-ray.