HSSP Assistant Director - SPA 2 & 5

The People Concern; Santa Monica, Northern (CA, KY); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life Insurance

403(b) Retirement plan

EAP

Job summary

The People Concern is seeking an HSSP Assistant Director to oversee housing support services for adults in PSH programs in the Westside area. You will supervise clinical staff, ensure contract compliance, and coordinate across departments to maximize service quality.

This role requires a Master’s in a related field and California licensure preference, with a mix of field and office work in a hybrid setting. The team emphasizes trauma-informed, person-centered care and collaboration with partners.

Qualifications

• Master’s Degree in Social Welfare or related field; licensure preferred.
• Valid CA Driver’s License with good driving record.
• 4+ years of experience in mental health and/or substance use disorders.
• Strong knowledge of Medi-Cal documentation and requirements.
• Outstanding clinical review and supervision skills.
• Experience with training, project management and team-building.
• Detail-oriented with excellent time management and communication.

Responsibilities

• Monitor administrative aspects of HSSP contracts, including billing and outcomes.
• Attend meetings, respond to emails, build relationships on behalf of Director and staff.
• Represent agency interests at DMH meetings and county-wide meetings.
• Ensure productivity goals with a minimum of direct service time.
• Coordinate clinical services with outside agencies, partners, and funders.
• Collaborate with Quality Assurance and Billing to ensure contract compliance.
• Provide individual and team supervision and evaluations for staff.
• Assist in recruitment, training, supervision, and evaluation of direct service staff.
• Ensure staff orientation, training and audit readiness for clinical contracts.
• Complete required reporting to LA County DMH.
• Support psychiatry needs: data collection, invoicing, reporting.
• Support the HSSP Intern Program as needed.
• Assist in crisis interventions and on-call duties.

Skills

Project management

Team leadership

Medi-Cal documentation

Clinical supervision

Trauma-informed care

Time management

Computer skills

Education

Master’s degree in Social Welfare or related field

CA BBS licensure

Job description

Role: HSSP Assistant Director - SPA 2 & 5

Reports to: HSSP Director - SPA2 & 5

Program: 1303-FSP

Department: Mental Health

Location: Westside Mental Health Office - 1749 14th Street, Santa Monica, CA 90404

Setting: Not 100% Onsite

Schedule: Monday -Friday, 8am-4:30pm

Status:Full-time/Exempt/Management

Benefits:

• Medical
• Vision
• Dental
• Life Insurance
• 403(b) Retirement plan
• Employee Assistance Program (EAP)
• etc.

Openings:1

Summary

The Assistant Director, Housing Support Services Program (HSSP) in partnership with the Senior Director and Director, will oversee HSSP for adults residing in both Scattered Site Housing & Project Based Housing. The HSSP is a specialized program that provides comprehensive and intensive field-based community mental health services designed to meet the unique needs of individuals in Permanent Supportive Housing (PSH) who are formerly homeless and have a Severe Mental Illness (SMI) or Serious Emotional Disturbance (SED). The Assistant Director will monitor and support all administrative aspects of HSSP, funder expectations, contract goals and outcomes to ensure compliance. The Assistant Director will also oversee and support HSSP onboarding and training aspect of the program. The Assistant Director will provide administrative and clinical supervision if appropriate to staff, including Program Managers, Clinicians, and Clinical Interns. This position is responsible for maintaining the efficiency of operations while fostering teamwork among staff and across departments and programs.

Essential Duties and Responsibilities

• In collaboration with the Director, monitor all administrative aspects of agency’s Department of Mental Health (DMH) contracted HSSP and contract, including billing and contract maximization in compliance with contract goals and outcomes in a timely manner.
• Attend meetings, respond to email correspondence, develop and maintain appropriate relationships on behalf of the Director and staff.
• Represent agency interests at Department of Mental Health meetings, as well as other DMH HSSP county-wide meetings.
• Ensure productivity goals and outcomes are achieved, including a minimum of 65% of staff time being in direct service provision across program; including DMH documentation standards and guidelines.
• Support the coordination of clinical services and activities with outside agencies, partners, and funders; including the coordination of referral processes.
• Collaborate with Clinical Quality Assurance and Billing Department to ensure compliance of program requirements,
• In partnership with the Director, provide individual and team supervision, support, and performance evaluations for all assigned staff.
• Assist in recruitment, selection, training, supervision, and evaluation of direct
• service staff
• Collaborate with Quality Assurance to ensure proper staff orientation, training and audit preparedness for all clinical and mental health contracts.
• Complete required reporting to LA County Department of Mental Health as outlined by contract requirements.
• Support psychiatry needs such as, data collection, client coordination, invoices, and reporting.
• Support the HSSP Intern Program as needed.
• Assist in crisis interventions as needed, including participating in on call rotation calendar for overnight and weekend After Hours Emergency Line.

Qualifications

• Master’s Degree in the field of Social Welfare or Marriage and Family Therapy, or doctorate in psychology or related field; Licensure preferred.
• Valid registration or licensure with the California Board of Behavioral Sciences.
• Minimum of four (4) years of experience in the field of mental health and/or substance addictions.
• Strong working knowledge of Medi-Cal documentation and requirements.
• Outstanding clinical review skills.
• Strong training, project management, and team-building skills.
• Able to behave with sensitivity, tact, politeness and responsiveness with staff and clients.
• Detail-oriented with excellent time management, organizational, written, verbal, interpersonal, presentation, and computer skills.
• Knowledge of trauma-informed services, housing first and harm reduction methodologies.
• Experience providing administrative and clinical supervision.
• Contract and quality assurance experience.
• Current valid CA Driver’s License with good driver record, personal vehicle, automotive insurance.

Preferred Qualifications

• DMH experience
• Psychiatric crisis assessment and response experience
• Field-based provider experience.
• Licensure with the California Board of Behavioral Sciences

Work Environment

• Combination of field and office environment
• Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
• On occasion walk or drive to different local sites
• Will necessitate working in busy and loud environments
• Will be exposed to elements like cold, heat, dust, noise and odor
• May need to bend, stoop, twist, and sit throughout the day