HSSP Director, ODR - SPA 2 & 6

The People Concern; Los Angeles (CA); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Planning (403b) & Matching

Paid Holidays

Paid Vacation Days

Paid Sick Days

Employee Assistance Plans (EAP)

Job summary

The People Concern is seeking a Director, ODR for the HSSP program to lead project-based housing sites and supervise clinical teams delivering intensive community mental health services. You will ensure compliance with DMH contracts, coordinate with program leadership, and drive high-quality care for formerly homeless individuals with SMI/SED.

Ideal candidates have a master’s in social welfare or related field, a CA driver’s license, and 4+ years in mental health, with strong supervision, QA,

Qualifications

• Requires Master's degree in Social Welfare or Marriage and Family Therapy.
• Minimum four years in mental health or addictions.
• Strong Medi-Cal documentation knowledge and clinical review skills.
• Demonstrated training, project management and team-building abilities.
• Empathy, tact, and effective staff/client communication required.
• Excellent time management, organization, written/verbal/interpersonal and computer skills.
• Trauma-informed care, housing first and harm reduction knowledge.
• Experience supervising staff and managing contracts/QA.

Responsibilities

• Oversee the HSSP ODR Project-Based Buildings and clinical services for clients with justice involvement.
• Provide administrative and clinical supervision to Program Managers and clinicians.
• Ensure contract goals, DMH requirements and funder standards are met; monitor billing and reporting.

Skills

Medi-Cal documentation knowledge

Clinical review

Training

Project management

Team-building

Empathy

Time management

Organizational skills

Written communication

Verbal communication

Interpersonal skills

Presentation skills

Computer skills

Trauma-informed care

Housing first

Harm reduction

Clinical supervision

Contract management

Quality assurance

Education

Master's Degree in Social Welfare or Marriage and Family Therapy

Four years experience in mental health or substance addictions

Active clinical License with California Board of Behavioral Sciences (preferred)

Doctorate in psychology or related field (licensure preferred)

Job description

Role:

HSSP Director, ODR

Reports to:

HSSP Senior Director, ODR

Program:

1307-MHSA HSS

Department:

Integrated Care

Location:

HSSP ODR Project-Based Sites - SPA 2 & 6

• Mollie Maison: 4701 W. Adams Blvd., Los Angeles, CA 90016
• Casa Azul/La Casa Azul (Sherman Way Apartments): 13561 Sherman Way, Van Nuys, CA 91405
• Vanowen: 11604-11616 Vanowen Street, North Hollywood, CA 90606

Schedule:

Monday - Friday, 8:00am - 4:30pm

Status:

Full-time/Exempt/Management

Benefits:

Medical, Dental, Vision, Retirement Planning (403b), Employee Assistance Program (EAP), etc.

Openings:

1

Summary:

The Housing Support Services Program (HSSP) Director, Office of Diversion and Reentry (ODR), will oversee the HSSP ODR Project-Based Buildings, including clinical services provided to clients with a history of justice involvement. HSSP is a specialized program that provides comprehensive and intensive field-based community mental health services designed to meet the unique needs of individuals in Permanent Supportive Housing (PSH) who are formerly homeless and have a Severe Mental Illness (SMI) or Serious Emotional Disturbance (SED). The HSSP Director, ODR will monitor and ensure the team of clinicians provides high-quality services that meet or exceed required contract, funder, and agency standards. The HSSP Director, ODR will provide administrative and clinical supervision for Program Managers and direct practice clinicians, if applicable. This position is responsible for maintaining the efficiency of operations while fostering teamwork among staff, across departments and programs.

Essential Duties and Responsibilities:

• In collaboration with the HSSP Senior Director, ODR, monitor all administrative aspects of agency's Department of Mental Health (DMH) HSSP contract, including billing and contract maximization in compliance with contract goals and outcomes in a timely manner.
• Serve as the liaison and primary contact for HSSP to ODR and agency's ODR-funded program leadership.
• Provide supervision to HSSP Program Managers to ensure programs are meeting contractual obligations per DMH Funder and effective collaboration with ODR, (Department of Health Services) DHS-funded ICMS (Intensive Case Management Service) Provider.
• Attend meetings, respond to email correspondence, develop and maintain appropriate relationships (including with the Department of Mental Health and other Intensive Case Management support organizations) on behalf of the Senior Director and staff.
• Represent agency interests at DMH meetings, as well as other DMH HSSP county-wide meetings.
• Ensure productivity goals and outcomes are achieved, including a minimum of 65% of staff time being in direct service provision across program; including upholding DMH documentation standards and guidelines.
• Support the coordination of clinical services and activities with outside agencies, partners, and funders; including the coordination of referral processes.
• Support the coordination and development of new Project Based Housing sites and Scattered Sites assigned to HSSP.
• Oversee and support the overall functioning of HSSP services at all Project Based Housing sites and Scattered Sites assigned to HSSP.
• Collaborate with Clinical Quality Assurance and Billing Department to ensure compliance of program requirements.
• In partnership with the Senior Director, provide individual and team supervision, support, and performance evaluations for all assigned staff.
• Assist in recruitment, selection, training, supervision, and evaluation of direct service staff.
• Collaborate with Quality Assurance to ensure proper staff orientation, training and audit preparedness for all clinical and mental health contracts.
• Complete required reporting to LA County Department of Mental Health as outlined by contract requirements.
• Support psychiatry needs such as data collection, client coordination, invoices, and reporting.
• Support the HSSP Intern Program as needed.
• Assist in crisis interventions as needed, including participating in on call rotation calendar for overnight and weekend After Hours Emergency Line.

Qualifications:

• Master's Degree in the field of Social Welfare or Marriage and Family Therapy
• Current valid CA Driver's License.
• Minimum of four (4) years experience in the field of mental health and/or substance addictions.
• Strong working knowledge of Medi-Cal documentation and requirements.
• Outstanding clinical review skills
• Strong training, project management, and team-building skills
• Able to behave with sensitivity, tact, politeness and responsiveness with staff and clients
• Detail oriented with excellent time management, organizational, written, verbal, interpersonal, presentation, and computer skills
• Knowledge of trauma informed services, housing first and harm reduction methodologies.
• Experience providing administrative and clinical supervision
• Contract and quality assurance experience

Preferred Qualifications:

• Active clinical License and good standing with California Board of Behavioral Sciences for over two (2) years
• Doctorate in psychology or related field; Licensure preferred
• Authorized to provide clinical supervision for clinicians completing hours towards California Board of Behavioral Sciences licensure
• Extensive experience working with individuals with severe and persistent mental illness and co-occurring disorders
• Experience assessing clients for LPS holds

Work Environment:

• On occasion walk or drive to different local sites
• Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds
• Field (may need to travel) and indoor office environment
• Will necessitate working in busy and loud environments
• Will be exposed to elements like cold, heat, dust, noise and odor
• May need to bend, stoop, twist , and sit throughout the day

Expected Behaviors of All Staff:

1. Act as a role model
2. Demonstrate a sense of responsibility
3. Continuously learn and improve
4. Acknowledge your own areas of improvement
5. Hear and provide honest, specific and direct feedback
6. Create an environment where everyone is welcomed valued and respected
7. Collaborate

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.

About the People Concern

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.

Benefits & Perks

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Retirement Planning (403b) & Matching
• Paid Holidays
• Paid Vacation Days
• Paid Sick Days
• Employee Assistance Plans (EAP)
• TELUS Health
• Flexible Spending Account (FSA)
• Basic Life / Accidental Death & Dismemberment (AD&D)
• Voluntary Short- and Long-Term Disability
• Voluntary Pet Insurance
• Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
• The People Concern University & Certificates