HSSP Assistant Director - SPA 2 & 5

The People Concern; Los Angeles (CA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

403(b) Retirement plan

Employee Assistance Plans (EAP)

TELUS Health

FSA

Life / AD&D

Job summary

The People Concern is seeking an HSSP Assistant Director to oversee housing support services for adults in PSH settings. You will monitor contract goals, ensure DMH compliance, and coordinate onboarding and training across Program Managers and Clinicians.

Reporting to the HSSP Director, you will supervise staff, support clinical supervision, and drive operational efficiency while collaborating with partners and funders to meet program outcomes.

Qualifications

• Master’s degree or higher in social work, family therapy, or psychology with licensure preferred.
• California licensure with the Board of Behavioral Sciences.
• Minimum four years’ mental health or substance abuse experience.
• Medi-Cal documentation knowledge and requirements.
• Clinical review, supervision, and staff training skills.
• Contract management and quality assurance experience.
• Valid CA driver’s license with good driving record.

Responsibilities

• Monitor administrative aspects of HSSP contracts, including billing and outcomes.
• Attend meetings, respond to email, maintain relationships for the Director and staff.
• Represent agency interests at DMH meetings and county-wide HSSP meetings.
• Ensure productively meets goals, with 65% of staff time in direct service provision.
• Coordinate clinical services with outside agencies, partners, and funders.
• Collaborate with QA and Billing to ensure program compliance.
• Provide supervision and performance evaluations for staff.
• Recruit, train, supervise, and evaluate direct service staff.
• Ensure staff orientation, training, and audit preparedness for clinical contracts.
• Complete required reporting to LA County DMH.
• Support psychiatry needs: data collection, coordination, invoicing, reporting.

Skills

Licensure

Medi-Cal documentation

Clinical supervision

Training and team-building

Contract and QA experience

Time management

Trauma-informed care

Written and verbal communication

Driver's license with clean record

Education

Master’s or Doctorate in relevant field

Job description

Role: HSSP Assistant Director - SPA 2 & 5

Reports to: HSSP Director - SPA2 & 5

Program: 1303-FSP

Department: Mental Health

Location: Westside Mental Health Office - 1749 14th Street, Santa Monica, CA 90404

Setting: Not 100% Onsite

Schedule: Monday -Friday, 8am-4:30pm

Status: Full-time/Exempt/Management

Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.

Openings: 1

Summary

The Assistant Director, Housing Support Services Program (HSSP) in partnership with the Senior Director and Director, will oversee HSSP for adults residing in both Scattered Site Housing & Project Based Housing. The HSSP is a specialized program that provides comprehensive and intensive field-based community mental health services designed to meet the unique needs of individuals in Permanent Supportive Housing (PSH) who are formerly homeless and have a Severe Mental Illness (SMI) or Serious Emotional Disturbance (SED). The Assistant Director will monitor and support all administrative aspects of HSSP, funder expectations, contract goals and outcomes to ensure compliance. The Assistant Director will also oversee and support HSSP onboarding and training aspect of the program. The Assistant Director will provide administrative and clinical supervision if appropriate to staff, including Program Managers, Clinicians, and Clinical Interns. This position is responsible for maintaining the efficiency of operations while fostering teamwork among staff and across departments and programs.

Essential Duties and Responsibilities

• In collaboration with the Director, monitor all administrative aspects of agency's Department of Mental Health (DMH) contracted HSSP and contract, including billing and contract maximization in compliance with contract goals and outcomes in a timely manner.
• Attend meetings, respond to email correspondence, develop and maintain appropriate relationships on behalf of the Director and staff.
• Represent agency interests at Department of Mental Health meetings, as well as other DMH HSSP county-wide meetings.
• Ensure productivity goals and outcomes are achieved, including a minimum of 65% of staff time being in direct service provision across program; including DMH documentation standards and guidelines.
• Support the coordination of clinical services and activities with outside agencies, partners, and funders; including the coordination of referral processes.
• Collaborate with Clinical Quality Assurance and Billing Department to ensure compliance of program requirements,
• In partnership with the Director, provide individual and team supervision, support, and performance evaluations for all assigned staff.
• Assist in recruitment, selection, training, supervision, and evaluation of direct
• service staff
• Collaborate with Quality Assurance to ensure proper staff orientation, training and audit preparedness for all clinical and mental health contracts.
• Complete required reporting to LA County Department of Mental Health as outlined by contract requirements.
• Support psychiatry needs such as, data collection, client coordination, invoices, and reporting.
• Support the HSSP Intern Program as needed.
• Assist in crisis interventions as needed, including participating in on call rotation calendar for overnight and weekend After Hours Emergency Line.

Qualifications

• Master's Degree in the field of Social Welfare or Marriage and Family Therapy, or doctorate in psychology or related field; Licensure preferred.
• Valid registration or licensure with the California Board of Behavioral Sciences.
• Minimum of four (4) years of experience in the field of mental health and/or substance addictions.
• Strong working knowledge of Medi-Cal documentation and requirements.
• Outstanding clinical review skills.
• Strong training, project management, and team-building skills.
• Able to behave with sensitivity, tact, politeness and responsiveness with staff and clients.
• Detail-oriented with excellent time management, organizational, written, verbal, interpersonal, presentation, and computer skills.
• Knowledge of trauma-informed services, housing first and harm reduction methodologies.
• Experience providing administrative and clinical supervision.
• Contract and quality assurance experience.
• Current valid CA Driver's License with good driver record, personal vehicle, automotive insurance.

Preferred Qualifications

• DMH experience
• Psychiatric crisis assessment and response experience
• Field-based provider experience.
• Licensure with the California Board of Behavioral Sciences

Work Environment

• Combination of field and office environment
• Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
• On occasion walk or drive to different local sites
• Will necessitate working in busy and loud environments
• Will be exposed to elements like cold, heat, dust, noise and odor
• May need to bend, stoop, twist, and sit throughout the day

EXPECTED BEHAVIORS OF ALL STAFF

1. Act as a role model
2. Demonstrate a sense of responsibility
3. Continuously learn and improve
4. Acknowledge your own areas of improvement
5. Hear and provide honest, specific and direct feedback
6. Create an environment where everyone is welcomed valued and respected
7. Collaborate

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.

About the People Concern

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.

Benefits & Perks

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Retirement Planning (403b) & Matching
• Paid Holidays
• Paid Vacation Days
• Paid Sick Days
• Employee Assistance Plans (EAP)
• TELUS Health
• Flexible Spending Account (FSA)
• Basic Life / Accidental Death & Dismemberment (AD&D)
• Voluntary Short- and Long-Term Disability
• Voluntary Pet Insurance
• Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
• The People Concern University & Certificates