HSSP Program Manager - Westside

The People Concern; Santa Monica (CA); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Retirement Planning (403b) & Matching

Paid Holidays

Paid Vacation Days

Employee Assistance Plans (EAP)

Job summary

The People Concern is looking for an HSSP Program Manager to oversee mental health services in Santa Monica, CA. The role demands a Master's degree and relevant licensure. You will supervise clinicians and ensure high-quality services for individuals in Permanent Supportive Housing.

Join a dedicated team enhancing the lives of individuals with severe mental illnesses. The position offers a full-time schedule with comprehensive benefits including medical, vision, dental insurance, and retirement plans.

Qualifications

• Master's degree in Social Work, Psychology, or a related field from an accredited university.
• Valid registration or licensure with the California Board of Behavioral Sciences.
• Outstanding clinical review skills.

Responsibilities

• Monitor all administrative aspects of HSSP.
• Provide individual and group clinical supervision for clinicians.
• Ensure clinical documentation and data collection is complete and accurate.

Skills

Outstanding clinical review skills

Strong training, project management, and team-building skills

Detail-oriented with excellent time management

Knowledge of trauma-informed services

Experience working with people with mental illness

Education

Master's degree in Social Work, Psychology, or related field

Valid registration or licensure with California Board of Behavioral Sciences

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Database applications

Job description

Role: HSSP Program Manager
Reports to: Director - HSSP Westside / San Fernadno Valley
Program: 1307-HSS MHSA
Department: Wellness
Locations: SPA 5
Westside Mental Health Office - 1749 14th Street, Santa Monica, CA 90404
The Iris - 2444 Barry Ave. Los Angeles, CA 90064
The Laurel - 1413 Michigan Ave, Santa Monica, CA 90404
Thatcher Yard - 3311 Thatcher Avenue, Venice, CA 90292
The Collection - 3705 S McLaughlin Ave, Los Angeles, CA 90066
Redtail Crossing Apartments - 8333 Airport Blvd., LA, CA 90045
Setting: Not 100% Onsite
Schedule: Monday - Friday, 8:00am - 4:30pm
Status: Full-time/Exempt/Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1

Summary

The Program Manager, Housing Support Services Program (HSSP) will oversee a portion of the HSSP for adults residing in West Los Angeles. HSSP is a specialized program that provides comprehensive and intensive field-based community mental health services designed to meet the unique needs of individuals in Permanent Supportive Housing (PSH) who are formerly homeless and have a Severe Mental Illness (SMI) or Serious Emotional Disturbance (SED). The Program Manager will monitor and ensure the team of clinicians provides high-quality services that meet or exceed required contract, funder, and agency standards. The Program Manager will provide administrative and clinical supervision for direct practice clinicians, if applicable. This position is responsible for maintaining the efficiency of operations while fostering teamwork among staff and across departments and programs.

Essential Duties and Responsibilities

• In collaboration with the Leadership team of HSSP, monitor all administrative aspects of agency's Department of Mental Health (DMH) contracted HSSP, including billing and contract maximization in compliance with contract goals and outcomes in a timely manner
• Complete required reporting to funders as outlined by contract requirements
• Ensure all clinical and mental health staff documentation and data collection is complete, timely, accurate, and current in agency records and electronic databases
• Provide individual and group clinical supervision for clinicians and document according to Board of Behavioral Sciences or Board of Psychology standards, if applicable
• Provide individual and team supervision, support, and performance evaluations for all assigned staff
• Assist in recruitment, selection, training, supervision, and evaluation of direct service staff
• Collaborate with Quality Assurance to ensure proper staff orientation, training and audit preparedness for all clinical and mental health contracts
• Ensure adherence to funding source contract and performance standards
• Maintain a current, thorough knowledge of community resources and utilize these to provide services to clients
• Effectively represent agency at funding partner or collaborative meetings
• Maintain caseload of up to 10, if applicable
• Provide Intern training, support, and supervision as needed
• Provide training and support to peers as needed
• Support crisis management needs such as risk assessments and psychiatric hospitalization applications
• Assist in crisis interventions as needed, including participating in on call rotation calendar for overnight and weekend After Hours Emergency Line

Qualifications

• Master's degree in Social Work, Psychology, or a related field of study from an accredited university.
• Valid registration or licensure with the California Board of Behavioral Sciences.
• Outstanding clinical review skills
• Strong training, project management, and team-building skills
• Able to behave with sensitivity, tact, politeness and responsiveness with staff and clients
• Detail oriented with excellent time management, organizational, written, verbal, interpersonal, presentation, and computer skills
• Knowledge of trauma informed services, housing first and harm reduction methodologies.
• Experience providing administrative and clinical supervision
• Experience working with people living with mental illness and/or substance abuse
• Contract and quality assurance experience
• Proficient in Microsoft Word, Outlook, Excel, PowerPoint, and database applications

Preferred Qualifications

• DMH experience

Work Environment

• Combination of field and office environment
• Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
• On occasion walk or drive to different local sites
• Will necessitate working in busy and loud environments
• Will be exposed to elements like cold, heat, dust, noise and odor
• May need to bend, stoop, twist, and sit throughout the day

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.

Benefits & Perks

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Retirement Planning (403b) & Matching
• Paid Holidays
• Paid Vacation Days
• Paid Sick Days
• Employee Assistance Plans (EAP)
• TELUS Health
• Flexible Spending Account (FSA)
• Basic Life / Accidental Death & Dismemberment (AD&D)
• Voluntary Short- and Long-Term Disability
• Voluntary Pet Insurance
• Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
• The People Concern University & Certificates