HSC- Counter Sales Representative

Genuine Parts Company; Jacksonville (FL); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Paid vacation/sick/holiday

Job summary

Genuine Parts Company in Jacksonville, FL seeks a Counter Sales Representative to deliver quality customer service at a key retail location. You will assist customers face-to-face, apply product knowledge, and identify assembly needs while supporting sales goals.

Under close supervision, you will troubleshoot problems, maintain equipment awareness, and work with the Solutions Center Manager and outside sales to grow the business. A strong emphasis on service and safety is essential.

Qualifications

• Typically requires a high school diploma or GED and zero to three years of related experience or an equivalent combination.

Responsibilities

• Provide first class customer service to local market and supports location sales.
• Assist customers face-to-face through knowledge of products.
• Troubleshoot customer problems and provide creative solutions.
• Identify and build customer assemblies.
• Ensure knowledge of use of all equipment.
• Collaborate with Solutions Center Manager and outside sales group to grow the business.
• Assist in maintenance of the location and safety adherence.
• Maintain key relationships with customers and focus on service value.

Skills

Positive attitude

Willingness to learn

Hand tools

Shop equipment

Fast-paced

Time management

Microsoft Office

Customer service

Product knowledge

Hydraulic knowledge

Education

High school diploma or GED

Job description

SUMMARY

Under close supervision, the Counter Sales Representative provides quality customer service and support at a key location in the retail and service business segment.

JOB DUTIES

• Supports location sales by providing first class customer service to local market.
• Assists in servicing customers face-to-face through familiarity and knowledge of products.
• Troubleshoots customer problems and provides creative solutions.
• Identifies and builds customer assemblies.
• Ensures knowledge of use of all equipment.
• Works closely with the Solutions Center Manager and outside sales group to develop and grow the business.
• Assists team in overall maintenance of the location.
• Participates in making sure all safety guidelines are followed.
• Maintains key relationships with customers.
• Ensures customer service and value-add is a focal point of every interaction.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

• Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Positive attitude.
• Willingness to learn and be hands on.
• Capable of using hand tools and shop equipment.
• Ability to work in a fast paced environment.
• Meet deadlines and manage time effectively.
• Experience with Microsoft Office.
• Comfortable in a consultative transaction atmosphere.
• Knowledge of different hoses and thread configurations.
• Basic mechanical/technical inclination.
• Basic industrial sales experience.
• Basic hydraulic knowledge

COMPANY INFORMATION

Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.