HRSD Integration Lead for AI-Powered Employee Experience

Programmers.io; Malvern (Chester County); Sur place; USD 90 000 - 140 000; Plein temps

Résumé du poste

Programmers.io is seeking an HR Service Delivery (HRSD) Integration Analyst to design and implement integrations across HR, IT, and enterprise platforms. You will build workflows, self-service experiences, and knowledge solutions that streamline how employees interact with HR services.

The ideal candidate will have experience with ServiceNow HRSD, Workday, and enterprise integration patterns, including REST APIs and authentication.

Qualifications

• 3-5 years of experience in ServiceNow HRSD
• Experience with Employee Experience platforms
• HR technology implementations
• Employee self-service solutions
• Experience integrating Workday, ServiceNow, Microsoft 365, Active Directory, or similar enterprise platforms.

Responsabilités

• Configure and enhance ServiceNow HRSD solutions, employee service centers, and knowledge portals.
• Design integrations between HR platforms such as Workday, ServiceNow, Microsoft 365, and other enterprise applications.
• Analyze employee journeys and identify opportunities to improve automation and self-service.
• Build workflows supporting onboarding, offboarding, benefits, payroll, learning, and HR case management.
• Partner with HR, IT, Security, and Employee Experience teams to improve service delivery.
• Support conversational interfaces, virtual agents, knowledge management, and employee productivity solutions.
• Create requirements, process flows, integration specifications, and user stories.

Connaissances

REST APIs

JSON

Authentication

Enterprise integrations

Workflow automation

Case management

HR operations

Outils

ServiceNow HRSD

Workday

Microsoft 365

Active Directory

Description du poste

Programmers.io is seeking an HR Service Delivery (HRSD) Integration Analyst to design and implement integrations across HR, IT, and enterprise platforms. You will build workflows, self-service experiences, and knowledge solutions that streamline how employees interact with HR services.

The ideal candidate will have experience with ServiceNow HRSD, Workday, and enterprise integration patterns, including REST APIs and authentication.