HRIS Specialist

American President Lines; Norfolk (VA); On-site; USD 62,000 - 76,000; Full time

Benefits offered by this job

Bonuses

Benefits package

Professional development

Job summary

CMA CGM Group in Norfolk, VA is seeking an HRIS Specialist to manage UKG Pro and UKG Workforce Management, ensuring data integrity and process efficiency.

You will partner with HR, Payroll, IT, and operations to support enhancements, reporting, testing, and end-user training while upholding compliance and security standards.

Qualifications

• Minimum 3 years of HRIS experience.
• Hands-on experience with UKG Pro and WFM.
• Experience with payroll, timekeeping, and HR operations.
• Experience with system implementations, upgrades, and testing.

Responsibilities

• Administer UKG Pro and WFM applications.
• Configure org structures, job codes, and security roles.
• Analyze data quality and run audits for integrity.
• Develop HR, Payroll, Benefits, and WFM reports.
• Support integrations and data management.

Skills

HRIS

UKG Pro

UKG WFM

SQL

Excel

Data analysis

Security administration

Education

High School Diploma or GED

Bachelor’s Degree

Tools

UKG Pro

UKG Workforce Management

Payroll systems

Job description

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ID: 588385

Location:
Norfolk Va, US

HRIS Specialist

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Position Summary
The HRIS Specialist is responsible for the administration, maintenance, optimization, and support of the Human Resources Information Systems (HRIS) environment, with a primary focus on UKG Pro and UKG Workforce Management (WFM). This role serves as the subject matter expert for HR and Workforce Management processes, ensuring data integrity, system functionality, compliance, and process efficiency.

The HRIS Specialist partners closely with HR, Payroll, Operations, IT, and business stakeholders to support ongoing system enhancements, reporting, troubleshooting, integrations, testing, and end-user training. The ideal candidate possesses strong analytical skills, HR systems expertise, and hands-on experience with UKG Pro and Workforce Management modules.

Functions & Duties

• HRIS Administration
• Maintain and support UKG Pro and UKG Workforce Management applications.
• Configure and maintain organizational structures, job codes, employee records, security roles, workflows, and system tables.
• Ensure system configurations align with business processes and compliance requirements.
• Monitor data quality and perform regular audits to maintain system integrity.
• Workforce Management Administration
• Configure and maintain:
• Scheduling Profiles
• User Personas and Security Profiles
• Support workforce scheduling and timekeeping processes.
• Troubleshoot timekeeping, attendance, leave, scheduling, and accrual issues.
• Reporting & Analytics
• Create, maintain, and distribute HR, Payroll, Benefits, and Workforce Management reports.
• Develop dashboards and metrics for leadership and operational teams.
• Analyze workforce data to identify trends, process improvement opportunities, and compliance risks.
• Validate data accuracy between HRIS and downstream payroll systems.
• System Enhancements & Projects
• Participate in HRIS implementations, upgrades, and optimization projects.
• Gather business requirements and translate them into system solutions.
• Conduct configuration testing, unit testing, integration testing, and User Acceptance Testing (UAT).
• Document processes, system changes, and configuration decisions.
• Integrations & Data Management
• Monitor and support inbound and outbound system integrations.
• Assist with file feeds and interfaces between HRIS, payroll, benefits, and third-party vendors.
• Identify data discrepancies and implement corrective actions.
• End User Support
• Provide Tier 2 and Tier 3 support for HRIS-related issues.
• Train HR, Payroll, managers, and employees on HRIS and Workforce Management functionality.
• Develop user guides, SOPs, and training documentation.
• Compliance & Governance
• Ensure compliance with company policies and applicable federal, state, and local regulations.
• Maintain appropriate system security and confidentiality standards.
• Support internal and external audits related to HR, Payroll, and Workforce Management data.

Knowledge, Skills, Abilities

• Minimum 3 years of HRIS experience.
• Minimum 3 years of hands-on experience with UKG Pro.
• Minimum 3 years of hands-on experience with UKG Workforce Management (WFM).
• Experience supporting Payroll, Timekeeping, and HR operations.
• Experience with system implementations, upgrades, and testing.
• Knowledge, Skills, and Abilities
• Technical Skills
• UKG Workforce Management Administration
• Workforce scheduling and timekeeping configuration
• SQL or advanced reporting tools
• Advanced Microsoft Excel
• Data analysis and reconciliation
• HRIS security administration
• Interface and integration troubleshooting
• Functional Knowledge
• HR processes and workflows
• Payroll processing and controls
• Benefits administration
• Time and attendance management
• Leave management
• Labor law compliance
• Workforce analytics
• Soft Skills
• Strong analytical and problem-solving abilities
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and projects simultaneously
• Strong organizational skills and attention to detail
• Customer-service mindset with the ability to support diverse stakeholders

Qualifications

Education

Required/Preferred Education Level

Required High School Diploma or GED
Preferred Bachelor’s Degree

Work Experience

Experience Years of Experience

General Experience 3-5 years

• Minimum 3 years of HRIS experience.
• Minimum 3 years of hands-on experience with UKG Pro.
• Minimum 3 years of hands-on experience with UKG Workforce Management (WFM).
• Experience supporting Payroll, Timekeeping, and HR operations.
• Experience with system implementations, upgrades, and testing.

At CMA CGM, we are committed to fair and equitable compensation practices. The expected salary range for this position is $62,000 - $76,000 per year. The actual salary offered will be based on a variety of factors including, but not limited to, the candidate’s qualifications, skills, experience, and location.
In addition to base salary, this position may be eligible for:
Performance-based bonuses
Comprehensive benefits, including health insurance, retirement plans, tuition repayment and paid time off
Professional development opportunities
We believe in transparency and equity and are proud to be an equal opportunity employer. We encourage individuals from all backgrounds to apply.

Company Culture

Come along on CMA CGM’s adventure! The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. Alternative application methods are available for individuals who are unable to use or access our online application system.