HRIS Operations Analyst — Data & Process Excellence

Metropolitan Transportation Authority (MTA); New York (NY); On-site; USD 65,000 - 75,000; Full time

Job summary

The Metropolitan Transportation Authority (MTA) is seeking an Operations Analyst to administer HRIS transactions and support data processing activities within the HR Data Science group at 2 Broadway, New York.

You will gather and validate data, enter transactions in PeopleSoft and service request tools, provide customer service, and help develop procedures while ensuring confidentiality and quality. This role may require extended hours as needed.

Qualifications

• Experience with HR data processing and employee records.
• Working knowledge of PeopleSoft or similar HRIS.
• Ability to work in a team environment and manage assignments.
• Strong written and oral communication with attention to detail.
• Ability to handle sensitive information and maintain confidentiality.

Responsibilities

• Gather, validate, and maintain data and transaction inputs.
• Enter transactions in PeopleSoft and service request tools.
• Provide customer service by researching and resolving inquiries.
• Document issues and escalate to supervisor when needed.
• Support cyclical processing and period-end activities.
• Develop operating procedures and training materials as needed.

Skills

HR data processing

PeopleSoft

Teamwork

Communication

Confidentiality

Time management

Detail-oriented

Education

High School Diploma or GED

Bachelor's or Associate degree

Tools

PeopleSoft

Job description

The Metropolitan Transportation Authority (MTA) is seeking an Operations Analyst to administer HRIS transactions and support data processing activities within the HR Data Science group at 2 Broadway, New York.

You will gather and validate data, enter transactions in PeopleSoft and service request tools, provide customer service, and help develop procedures while ensuring confidentiality and quality. This role may require extended hours as needed.