HR Systems Administrator

AutoZone; Memphis (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

AutoZone in Memphis seeks an HR Systems Administrator to provide daily configuration and support for HRIS, focusing on data integrity and system troubleshooting.

You will partner with HR subject matter experts, drive data-driven process improvements, and support HR system upgrades, testing, and security audits.

Candidates should have a BA/BS in a related field, 3–5 years in HRIS, Oracle Cloud HCM experience, benefits administration, and bilingual English/Spanish preferred.

Qualifications

• Bachelor’s degree in a related field or equivalent.
• Experience with Oracle Cloud HCM is required.
• Experience administering Benefits systems.
• 3-5 years of HRIS or HR systems experience.
• Bilingual in English and Spanish preferred.

Responsibilities

• Provide daily configuration and support for HR systems and data integrity.
• Serve as functional contact, assist SMEs with system issues.
• Support HR system upgrades, testing, and security audits.
• Audit internal databases for accuracy and completeness.
• Document issue resolution and admin processes.
• Create admin procedures with users and vendors.
• Run quarterly cloud upgrade tests and automate test cases.
• Analyze data flows for process improvements.
• Respond to reporting requests using HR reporting tools.
• Translate business needs into system configurations.
• Research and resolve payroll discrepancies.
• Lead testing and status changes of Change Requests.

Education

Bachelor’s degree in Business Administration / HR / Information Technology

Tools

Oracle Cloud HCM

Benefits System Administration

Job description

The HR Systems Administrator provides systems support and functional analysis within the HRIS group.

The primary focus of this position is to provide daily support for configuration, technical support, data analysis and problem solving for our Human Resources Systems.

This position serves as a functional point-of-contact and assists subject matter experts with ensuring HR systems transactions complete successfully, ensure data integrity, testing system changes, analyzing data flows for process improvement opportunities.

The HR Systems Administrator also supports HR system upgrades, security audits, testing and other functional projects as assigned.

• Perform internal database audits to ensure accuracy and completeness of data.
• Understands and researches plan rules to ensure proper interpretation and to resolve administration questions/issues resulting from systems and audits.
• Develop administrative procedures with business users and vendors to improve service delivery.
• Manages the documentation of issue resolution and administrative processes.
• Provides technical support for end-users while maintaining service level agreements (SLAs) and guidelines.
• Resolves escalated inquiries and recommends system and administrative improvements.
• Understands the business need and translates the requirements into system configuration.
• Research and makes recommendations for resolving employment and payroll discrepancies.
• Acts as the team lead for quarterly testing of cloud system upgrades and manages automated test cases.
• Research and Supports Status of Change Requests in our Human Capital Management Systems.
• Enters and analyzes Oracle HCM system configuration testing.
• Works to improve the user experience across multiple HR systems by analyzing feedback and working closely with Business Partners.
• Fulfills reporting requests and analyzes data using reporting tools found in HR Systems.
• Bachelor’s degree/equivalent in Business Administration, BA Human Resources Management, Information
• Technology, or related technical or quantitative discipline
• Experience in Oracle Cloud Human Capital Management System
• Experience in Benefits System Administration
• Willingness and capacity to learn new technologies as necessary
• Attention to detail to ensure high quality deliverables
• Ability to work in a very fast-paced, multi-task environment
• Good communication/interpersonal skills - ability to listen to needs, provide clear direction, communicate clearly both verbally and in writing; works with business partners to solve complex problems.
• 3-5 years of experience
• Bilingual (English, Spanish), preferred.
• Microsoft Excel
• Microsoft Powerpoint
• Microsoft Word