HR Technology Coordinator: Workday & Data Solutions

Panera LLC; United States; On-site; USD 49,000 - 58,000; Full time

Job summary

Panera LLC is seeking a Coordinator, HR Technology at the Saint Louis Support Center. You will serve as an HR Technology liaison, handling tier 1 support via calls and emails, and work with the Workday Support team to respond to inquiries within our 24-hour SLA.

You will analyze, audit, and validate system data, propose process improvements, and create user guides and system reports to support business needs while maintaining strict confidentiality and cross-functional collaboration across

Qualifications

• High School Diploma or equivalent required, Bachelor's degree preferred.
• Two to three years of HR Technology or other systems-related experience required.
• Experience with Workday preferred.
• Excellent customer service and communication skills including the ability to maintain a professional, friendly demeanor with individuals at all levels of the organization.
• Highly detail-oriented, analytical, and self-motivated.
• Ability to work on multiple tasks or projects simultaneously while successfully meeting critical deadlines.
• Ability to align work with strategic goals and adjust to changing priorities.
• Ability to maintain strict confidentiality.
• Ability to identify and resolve problems in a timely, effective manner.
• Strong Microsoft Office skills.

Responsibilities

• Serve as an HR Technology liaison to internal and external end-users including tier 1 support, primarily through calls and emails.
• Work with the Workday Support team to respond to all inquiries to meet our 24-hour service-level agreement.
• Analyze, validate, and audit system data.
• Identify and recommend process improvements to better meet the needs of the business.
• Provide direction and feedback to end-users on issue resolution and change management.
• Work cross-functionally with internal and external customers to gather data needed to support the business.
• Assist in ongoing document retention and file retrieval.
• Complete system testing of new processes.
• Manage multiple projects with competing priorities to ensure all requests are handled in a timely manner.
• Create and maintain HR Technology process and user guide documents.
• Build and update system reports as requested by our end-users.
• Maintain working knowledge of HR areas to understand system and reporting needs and guidelines.
• Perform other related duties as assigned.

Skills

Customer service

Communication skills

Detail-oriented

Analytical

Self-motivated

Confidentiality

Time management

Problem solving

Education

High School Diploma or equivalent

Bachelor's degree preferred

Tools

Workday

Microsoft Office

Job description

Panera LLC is seeking a Coordinator, HR Technology at the Saint Louis Support Center. You will serve as an HR Technology liaison, handling tier 1 support via calls and emails, and work with the Workday Support team to respond to inquiries within our 24-hour SLA.

You will analyze, audit, and validate system data, propose process improvements, and create user guides and system reports to support business needs while maintaining strict confidentiality and cross-functional collaboration across