Strategic HR Technology & Operations Director

Panera LLC; St. Louis (MO); Hybrid; USD 166,000 - 199,000; Full time

Job summary

Panera LLC in Saint Louis, MO, seeks a Director of HR Technology & Operations to lead the HR tech ecosystem and employee support services. You will drive strategy, governance, and execution, focusing on scalable, employee-centric delivery and data governance across HR processes.

Responsibilities include leading Workday, building an efficient HR Service Center, enhancing self-service, and partnering with HR, IT, payroll, and vendors to optimize operations and analytics.

Qualifications

• Bachelor's degree in HR, IS, business or related field.
• 10+ years in HR Technology/Operations/Shared Services.
• 5+ years of people leadership experience.
• Deep experience with enterprise HRIS, preferably Workday.
• Experience leading HR digital transformation and process optimization.
• Strong analytical and stakeholder management skills.

Responsibilities

• Develop and govern a multi-year HR Technology strategy and roadmap.
• Lead HR Service Center operations with scalable models and SLAs.
• Enhance employee and manager experience via self-service and adoption.
• Partner with HR, IT, Security, Payroll, Benefits, and vendors.
• Drive process improvements with automation and analytics.

Skills

Strategic Thinking

Operational Excellence

Digital & Technology Leadership

Change Leadership

Data-Driven Decision Making

Cross-Functional Collaboration

Executive Presence & Influence

Talent Development & Team Leadership

Customer & Employee Focus

Team Leadership

Education

Bachelor's degree in Human Resources, Information Systems, Business Administration, Technology, or a related field

Master's degree in HR, Business Administration, Information Systems, or related field

Tools

Workday

Job description

Panera LLC in Saint Louis, MO, seeks a Director of HR Technology & Operations to lead the HR tech ecosystem and employee support services. You will drive strategy, governance, and execution, focusing on scalable, employee-centric delivery and data governance across HR processes.

Responsibilities include leading Workday, building an efficient HR Service Center, enhancing self-service, and partnering with HR, IT, payroll, and vendors to optimize operations and analytics.