HR & Talent Acquisition Partner

TailorMed; New York (NY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Join TailorMed as an HR & Talent Acquisition Partner to shape the future of our U.S. team. This hybrid role involves strategic influence on culture, recruitment processes, and employee engagement. You will collaborate closely with leadership, implement talent strategies, and enhance the candidate experience.

Benefits

Competitive salary + equity

Premium medical, dental, and vision insurance

401(k) plan with a 4% employer match

Six weeks of paid parental leave

Company-paid life insurance

New MacBook and necessary technology

Qualifications

• 5+ years of full-cycle talent acquisition experience with SaaS/tech, including 3 years in digital/health tech.
• Strong understanding of recruitment practices and US employment laws.

Responsibilities

• Provide HR support and act as the first point of contact for employees.
• Develop recruitment strategies and drive the end-to-end recruitment process.
• Analyze recruiting metrics to improve hiring practices.

Skills

Interpersonal skills

Communication

Organizational skills

Attention to detail

Customer focus

Job description

Join Us at TailorMed – Transforming Healthcare Affordability

At TailorMed, we’re on a mission to eliminate barriers across the entire medication journey - from affordability to access and adherence. As a pioneering force in healthcare, we’re building a new category that transforms how patients, providers, pharmacies, life sciences, and payers collaborate to ensure every patient receives the treatment they need without delay.

Our enterprise solution streamlines the full lifecycle of patient support programs, reducing the cost of care and driving better outcomes. With the nation's largest Affordability Network - deployed across 800+ hospitals, 1,300 clinics, and 650 pharmacies - we’re reshaping healthcare with innovative automation and industry-leading partnerships.

If you’re passionate about making healthcare more accessible and impactful, we’d love to have you on our team. Join us and help redefine what’s possible. Learn more at tailormed.co .

About the Role:

As the HR & Talent Acquisition Partner, you'll play a pivotal role in shaping the future of our U.S. team. This is more than just a hiring role — it's a strategic opportunity to influence culture, build high-performing teams, and champion initiatives that drive employee engagement and organizational growth. As part of a global HR team, you'll collaborate closely with leadership to design and implement talent strategies that support our mission and values, while ensuring an exceptional candidate and employee experience.

This is a hybrid role with the requirement of working out of our NYC office (Union Square) two to three days each week.

Responsibilities

• Provide HR support for the US, acting as the first point of contact for employees and managers
• Act as a valuable cultural ambassador to a global organization and a global HR team
• Develop and implement recruitment strategies to attract qualified candidates for various roles across the organization
• Drive TailorMed’s end-to-end recruitment process across a multitude of functions in the company
• Implement and utilize effective sourcing tools and advertising on social networks to attract candidates and promote TailorMed’s employer brand
• Analyze recruiting metrics to share reports and recommendations with relevant stakeholders and executive leadership
• Engage and educate managers to implement best recruitment practices
• Conduct in-depth interviews of potential candidates, demonstrating ability to anticipate hiring manager preference
• Coordinate the onboarding process for new hires, including orientation sessions, documentation, and training
• Be the first line of response for employee questions relating to HR policies, communications, and initiatives, answer routine benefits questions
• Generate HR reports and analyze data to identify trends and recommend improvements

Requirements

• 5+ years of full-cycle talent acquisition experience with a SaaS/tech company; at least 3 years of experience with a digital health or health tech company is required
• 3+ years of proven HR generalist experience
• Ability to work from our NYC office 2-3 days each week
• Strong understanding of recruitment best practices and US employment laws
• Strong interpersonal skills and ability to communicate clearly, both written and verbally
• Outstanding customer focus to create an exceptional stakeholder and candidate experience, ability to build and maintain strong relationships
• Strong organizational skills and the ability to manage multiple tasks and deadlines
• Attention to detail and experience of delivering high quality service in a fast paced environment
• Highly responsive, customer service-minded professional who works well in a global team environment

What We Offer

• Competitive salary + equity
• Premium medical, dental, and vision insurance plans, a wide range of voluntary and supplemental benefits, and 24/7 benefits access and support - all effective from your first day of work
• 401(k) plan with a 4% employer match
• Paid holidays, vacation, and sick leave
• Six weeks of paid parental leave
• Company-paid life insurance
• New MacBook, plus all of the equipment and technology you’ll need to be successful in your role

TailorMed is proud to be an equal opportunity employer. TailorMed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Due to the sensitive nature of the data that TailorMed handles, finalist candidates must complete a successful background and reference check.

At this time, TailorMed is unable to provide sponsorship for employment. In order to be considered for employment, applicants must be currently legally authorized to work in the United States and not require future sponsorship in order to continue working in the United States.