HR Support Specialist

Ultipro; Janesville (WI); On-site; USD 36,000 - 60,000; Full time

Job summary

Ultipro is seeking an HR Support Specialist in Janesville, WI. The role serves as the first point of contact for employees and supports the HR team with administrative duties and confidentiality across the organization.

Responsibilities include greeting visitors, managing calls, maintaining HR systems, assisting with onboarding, and coordinating meetings and events. A strong team player with excellent communication and organizational skills is required.

Qualifications

• Must maintain confidentiality and handle sensitive information discreetly.
• Strong communication, both written and verbal.
• Detail oriented with excellent organizational skills.
• Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint).

Responsibilities

• Greet and assist visitors in a professional manner.
• Manage incoming calls and route messages.
• Maintain reception area and visitor procedures.
• Provide administrative support to HR and other departments.
• Respond to inquiries and advise on office policies.
• Update HR systems as directed.
• Track attendance and absences; communicate with relevant parties.
• Coordinate meetings and events including scheduling and travel.
• Assist with onboarding for new employees.
• Plan and coordinate employee engagement activities.
• Overtime/flexibility for events and deadlines.

Skills

Communication skills

Team player

Confidentiality

Organizational skills

Customer service

Problem solving

Education

High School Diploma

Some college coursework

Tools

Microsoft Office

Outlook

Excel

PowerPoint

Job description

• Human Resources - KEIP
• Full-Time
• Requisition #: HRSUP001920

Description

SUMMARY: This role is a key member of the HR team. The HR Support Specialist will be the first point of contact for the organization and a primary point of contact for all UA employees. This position will provide essential support to the HR team and other departments across the business as needed. This role will require a keen ability to maintain confidentiality, prioritize effectively, and deliver exceptional customer service to both internal and external stakeholders.

ESSENTIAL DUTIES & RESPONSIBILITES:

• Greet and assist all UA visitors in a professional and friendly manner.
• Manage incoming calls and determine purpose and direction for forwarding and take messages as needed.
• Maintain a clean and welcoming reception area and administer the on-site visitor procedures (safety, confidentiality, etc.)
• Provides administrative support to the HR team and other departments as required.
• Responds to internal inquiries in a timely manner and provides guidance on office policies and procedures.
• Maintains and updates various HR systems as directed.
• Provides daily support with tracking and recording attendance absences and communicating with appropriate parties.
• Assists with coordination of company meetings and events which includes but is not limited to preparing correspondence, ordering meals, posting various organizational announcements, scheduling, and arranging travel.
• Assist with onboarding processes for new employees.
• Lead planning and coordination of employee events and employee engagement activities.
• This position operates in an office setting and may require occasional overtime or flexibility in hours to accommodate special events or deadlines.
• Other duties as assigned

QUALIFICATIONS:

• High School Diploma or equivalent required, completion of some college course work preferred.
• 2 years of relevant experience preferred.
• Must be able to maintain confidentiality and handle sensitive information with discretion.
• Strong team player with a positive attitude and willingness to help others.
• Detail oriented, with exceptional organizational skills.
• Excellent communication skills, both written and verbal, are required.
• Experience with Microsoft Office, including Outlook, Excel, Word, and Power Point.
• 12 Expected Behaviors of Actively Engaged Person – 100% Responsible, Trustworthy, Team Player, Clear Communicator, Empathy, Humility, Emotional Self-Control, Resolves Conflict Directly, Positive Attitude, Respects Others, Problem Solver, and Agile.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.