HR Support & Onboarding Specialist

Sentara Health; United States; Remote; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with employer match

Paid time off

Education assistance

Job summary

Sentara Health seeks an HR Representative to serve as frontline support for colleagues, delivering real-time, accurate responses on HR policies and processes. You will process employee transactions using established guidelines and data, and assist with onboarding and offboarding tasks.

You will collaborate with the HR team to ensure efficient processing, maintain case documentation, and escalate complex issues as needed, upholding confidentiality and compliance throughout all activities.

Qualifications

• 1 year of administrative or customer services experience.
• Onboarding experience preferred.
• Strong experience with Workday and HR systems.
• Excellent customer service and communication skills.
• Understands confidentiality, compliance and escalation of issues.

Responsibilities

• Provide front-line HR support and real-time responses to inquiries on HR policies, procedures, and processes.
• Process employee transactions accurately based on guidelines and employee data.
• Assist with onboarding and offboarding processes and HR cyclical activities.
• Collaborate with HR team to ensure accurate processing of employee transactions.
• Maintain documentation and records for HR-related cases; escalate complex issues when needed.

Skills

Customer service

Communication

Confidentiality

Conflict resolution

Documentation

Workday

Education

High School Diploma

Tools

Workday

Job description

Sentara Health seeks an HR Representative to serve as frontline support for colleagues, delivering real-time, accurate responses on HR policies and processes. You will process employee transactions using established guidelines and data, and assist with onboarding and offboarding tasks.

You will collaborate with the HR team to ensure efficient processing, maintain case documentation, and escalate complex issues as needed, upholding confidentiality and compliance throughout all activities.