HR Rep

Sentara-9; Norfolk (VA); In loco; USD 32.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision

401(k)/403(b) with employer match

Paid Time Off

Educational assistance

Student loan repayment

Tuition assistance

Descrizione del lavoro

Sentara Health in Norfolk, VA is seeking an HR Representative to provide front-line HR support, answer inquiries, and process employee transactions with accuracy and confidentiality. You will assist with onboarding and offboarding, and collaborate with the HR team to ensure compliant, timely processing.

The role emphasizes excellent customer service, strong communication, and proficiency with Workday. Eligible candidates enjoy a comprehensive benefits package and a stable, patient-focused

Competenze

• 1 year of administrative or customer services experience required.
• HR experience preferred.
• High School Diploma or equivalent.
• Experience with Workday recommended.
• Strong customer service and communication skills.
• Understands confidentiality and compliance.

Mansioni

• Assist with onboarding and offboarding processes and HR cycles.
• Process employee transactions accurately based on guidelines.
• Respond to inquiries regarding HR policies and procedures.
• Escalate complex issues as needed and maintain records.
• Collaborate with HR team to ensure accurate processing.

Conoscenze

Administrative experience

Customer service

HR experience

Workday

Communication skills

Formazione

High School Diploma or equivalent

Strumenti

Workday

Descrizione del lavoro

City/StateNorfolk, VAWork ShiftFirst (Days)Overview:Human Resources RepresentativeThe HR Representative serves as a front-line support to colleagues by providing real-time, accurate and comprehensive responses to inquiries regarding general HR-related issues, policies, procedures and processes. Processes employee related transactions accurately based on research, employee-specific information and process guidelines.Provides real-time, accurate and comprehensive responses to telephone and written inquiries regarding general HR-related issues, policies, procedures and processes. Processes employee related transactions accurately based on research, employee-specific information and process guidelines. Assists with onboarding and offboarding processes, supports HR cyclical processes and compliance considerations. Collaborates with HR team to ensure accurate and efficient processing of employee transactions. Delivers service in a professional and efficient manner, providing prompt assistance while managing expectations to achieve high levels of consumer satisfaction. Escalates complex issues, where applicable. Maintains appropriate documentation and records for HR-related cases.1 year of administrative or customer services experience (Required)Human Resources experience (Preferred)EducationHigh School Diploma or equivalentCertification/LicensureNo specific certification or licensure requirementsExperience1 year of Human Resources experience requiredMust have Pre and/or Onboarding ExperienceStrong experience with WorkdayExcellent Customer Service and Communication skillsUnderstands confidentiality, communication and customer serviceUnderstands complianceDisplays Conflict Resolution skills and Escalation of complex issues where neededDocumentation and Updating HR RecordsWe provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $22.93 - $34.97 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave• Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000•Pet Insurance•Legal Resources Plan•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission “to improve health every day,” this is a tobacco-free environment.For positions that are available as remote work, Sentara Health employs associates in the following states:Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.