HR Support & Onboarding Coordinator

The Kraft Group & Affiliates; Foxborough (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

The Kraft Group & Affiliates is seeking an HR Support Professional to assist the shared service center, acting as the first line of contact for HR questions from managers and employees. You will handle onboarding, document management, and ongoing HR inquiries in a confidential, compliant environment.

The role requires 0-2 years of experience, with a preference for a Bachelor's degree. Strong customer service skills and proficiency in MS Office are essential.

Qualifications

• 0-2 years of experience.
• Bachelor's degree preferred but not required.
• Professional, friendly and team oriented.
• Results driven, gets things done.
• Ability to operate in a confidential work environment.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Knowledge of state/federal laws and regulations pertaining to labor, benefits and compensation preferred.
• Ability to work evening and weekend events, both in person and remotely, as required.
• Must be able to learn new tasks and complete tasks independently
• Must be able to make timely decisions in the context of the workflow
• Must possess strong organizational skills, ability to multi-task and responsiveness.

Responsibilities

• Provide exemplary customer service to employees, managers, and the HR Team; resolve issues timely and escalate when needed.
• Manage onboarding and document management for new hires and rehires, including I-9 and E-verify.
• Complete employment verification including background checks, references, drug tests, and physicals.
• Review and record all required documentation and licenses/certifications.
• Issue Total Pay cards when direct deposit is unavailable.
• Respond to unemployment claims and coordinate hearings.
• Coordinate interval documentation certification and oversight for business units.
• Ensure compliance with Federal, State and Local law in employment practices.
• Handle special projects as needed.
• Maintain and protect personally identifiable information per privacy standards.

Skills

Customer service

Confidentiality

Team oriented

Results driven

Independent learner

Decision making

Organizational skills

Education

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

The Kraft Group & Affiliates is seeking an HR Support Professional to assist the shared service center, acting as the first line of contact for HR questions from managers and employees. You will handle onboarding, document management, and ongoing HR inquiries in a confidential, compliant environment.

The role requires 0-2 years of experience, with a preference for a Bachelor's degree. Strong customer service skills and proficiency in MS Office are essential.