HR Service Center Coordinator

The Kraft Group; Foxborough (MA); On-site; USD 33,131 - 38,435; Full time

Job summary

Kraft Group in Foxborough, MA is seeking an HR support professional to assist the shared service center. The role handles onboarding, I-9/E-verify, background checks, and document management for new hires and rehires.

You will provide customer service to managers and employees, manage unemployment claims, and ensure timely processing of HR tasks within federal, state, and local laws. Flexibility for events may be required.

Qualifications

• 0-2 years of experience.
• Bachelor's degree preferred but not required.
• Professional, friendly and team oriented.
• Results driven, gets things done.
• Ability to operate in a confidential work environment.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Knowledge of state/federal laws and regulations pertaining to labor, benefits and compensation preferred.
• Ability to work evening and weekend events, both in person and remotely, as required.
• Must be able to learn new tasks and complete tasks independently
• Must be able to make timely decisions in the context of the workflow
• Must possess strong organizational skills, ability to multi-task and responsiveness

Responsibilities

• Provide exemplary customer service to employees, managers, and the HR Team.
• Monitor ticket issue resolution for timeliness within 48 hours.
• Manage on-boarding and document management for new hires and rehires including I-9 and E-verify.
• Complete employment verification including background checks, references, drug tests, and physicals.
• Review and record all required documentation and relevant licenses and certifications.
• Issuing Total Pay cards in the absence of direct deposits.
• Respond and manage unemployment claims including hearings.
• Coordinate interval documentation certification and oversight for business units.
• Remain proficient in all HR disciplines and ensure compliance with laws.
• Handle special projects as required.

Skills

0-2 years experience

Professional

Team oriented

Results driven

Confidential environment

Learn new tasks

Timely decisions

Organizational skills

Multi-task

Education

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Kraft Group in Foxborough, MA is seeking an HR support professional to assist the shared service center. The role handles onboarding, I-9/E-verify, background checks, and document management for new hires and rehires.

You will provide customer service to managers and employees, manage unemployment claims, and ensure timely processing of HR tasks within federal, state, and local laws. Flexibility for events may be required.