HR Specialist (Retirement)

IT Concepts, Inc; United States; Remote; USD 60,000 - 70,000; Full time

Job summary

A leading company in IT consulting is seeking an experienced HR Specialist for retirement services. The role involves providing top-tier advice on federal retirement programs, ensuring accurate processing of benefits, and mentoring fellow HR professionals. Join a collaborative environment dedicated to excellence and professional development.

Benefits

Healthcare benefits

401k with employer match

Education reimbursement

Flexible work arrangements

Paid time off

Qualifications

• Must have mastery level knowledge in retirement benefits and policies.
• 3 to 5 years of experience in federal HR benefits consultation required.
• Strong communication skills necessary for effective advising and education.

Responsibilities

• Administer retirement programs for federal employees.
• Provide expert-level counseling on complex retirement programs.
• Develop educational materials regarding retirement benefits.

Skills

Communication

Advisory Skills

Customer Service

Education

Mastery level understanding of Federal retirement policies

3 to 5 years HR experience

Tools

HRConnect

NFC

GRB

Job description

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.

Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.

Kentro is hiring for an experienced HR Specialist (Retirement) to support Human Resources Transactional Services (HRTS). Join our dynamic team as an HR Specialist (Retirement) and become a trusted advisor navigating complex retirement and benefits programs.

In this high-impact role, you will provide expert-level counseling on CSRS, FERS, Foreign Service Pension Systems, FEHB, FEGLI, TSP, and more. You'll collaborate directly with OPM and State Department counterparts to ensure timely and accurate processing of retirement cases, while counseling employees make informed decisions.

We're looking for candidates with a mastery-level understanding of federal retirement and benefits policies, exceptional communication skills, and hands-on experience using HRConnect, NFC, or GRB. If you have a passion for mentoring others, leading quality assurance efforts, and delivering training that empowers HR professionals, we want to hear from you.

Make a difference in the lives of public servants—apply today and help shape the future of federal retirement services.

Responsibilities:

• Administer the retirement program for Foreign and Civil Service employees.
• Provide employees, annuitants and/or their survivors with answers to complex benefits questions for CSRS, CSRS Offset, FERS, Foreign Service Pension System and Foreign Service Disability and Retirement Systems.
• Provide information necessary to help employees make critical decisions to effectively utilize available retirement benefits.
• Work with OPM and State Department counterparts to ensure timely processing of retirement and associated applications.
• Work with employees on complex retirement program situations, such as combining federal service that has been credited under a different retirement program.
• Counsel employees applying for retirement to ensure a seamless transition.
• Participate in quality assurance reviews for retirement processing.
• Work with employees on complex benefits scenarios, such as deposits/redeposits, military deposits.
• Develop and deliver informational presentations and materials regarding benefits programs and alternatives.
• Provide customer education regarding available benefits and retirement decisions.
• Perform other related duties as assigned.
  
  

Location: This position can be performed remotely within the United States and will support Eastern Time working hours.

Requirements

• The incumbent must have mastery level of knowledge, and understanding of Federal retirement and employee benefit programs, policy, and procedures (up to and including CSRS, FERS, FEHB, TSP, FSA, FEGLI, as well as OWCP) to effectively advise others, accurately process, and troubleshoot retirement and benefit transactions.
• Highly desirable candidates possess at least 3 to 5 years demonstrated experience equivalent to the GS-13 providing Federal retirement and employee benefit program advisory and case management services for civil and foreign service employees.
• Excellent written and verbal communication skills to include experience writing audit review findings, and/or evaluations for quality assurance reviews of subordinate Federal HR practitioner's work in retirement and employee benefit advisory and/ or administration.
• Ability to develop a wide variety of written products including case file summaries, benefit notices, correspondence, and/or policies and procedures.
• Excellent customer service skills with demonstrated experience communicating with OPM, State Department, or other Federal Benefit Program service providers.
• Demonstrated experience using automated payroll/personnel systems (i.e. HR Connect/NFC, GRB, etc.) to process benefits and retirements.
  
  

Preferred:

• Demonstrated ability to train and mentor Retirement Specialists on end-to-end retirement procedures, documentation requirements, and case preparation standards.
  
  

Clearance:

• Must be able to obtain and maintain USAID Facility Clearance
  
  

Benefits

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let's solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000's Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner - Mid-Size Companies, Companies Owned by People of Color; Department of Labor's HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees - Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities - virtual and in-person - e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

Commitment Equal Opportunity Employment & VEVRAA

Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.

Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How To Apply

To apply to Kentro Positions- Please click on the: "Apply for this Job" button at the bottom of this Job Description or the button at the top: "Application." Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email [e-mail] and request assistance.

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email [e-mail].

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  IT Services and IT Consulting

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