HR Shared Services Specialist – Lisbon

Ocupacao; United States; Remote; USD 36,000 - 58,000; Full time

Job summary

Thales in Portugal is seeking an HR Shared Service Center professional to support employees and managers across countries, delivering a high-quality employee experience every day.

You will be the first HR point of contact, assist new joiners from offer to day one, maintain HR system data accuracy, support international onboarding and mobility, and prepare HR letters and reports that ease people’s work. This role thrives in a multicultural environment with opportunities to influence HR processes.

Qualifications

• A degree in HR, Management or a related area — or hands‑on experience that proves your skills.
• Fluent Italian and English (mandatory).
• Strong communication skills — clear, confident and approachable.
• A detail‑oriented mindset and a natural ability to bring structure where it’s needed.
• Enjoyment in working with people from different cultures and backgrounds.
• An adaptable, proactive and solution‑oriented attitude.
• Confidence using Excel, Word and Outlook.
• Experience with Workday, ServiceNow or other HR platforms is a big plus.

Responsibilities

• Be the friendly first point of contact for employees and managers on all HR-related topics
• Support new joiners throughout their journey — from offer letter to their first day (and beyond)
• Keep our HR systems running smoothly and ensure data accuracy and quality
• Support international teams with onboarding, mobility and day-to-day HR processes
• Create HR letters, reports and documents that truly make people’s lives easier
• Get involved in HR projects and help continuously improve the way we work
• Validate and process employee expense claims in line with Thales policies and deadlines
• Analyze expense claims and perform compliance and accuracy checks across units
• Manage employee and end-user expense-related queries via email and ticketing systems
• Monitor and maintain prepayments and debit balances at acceptable levels
• Support month-end closing activities, reporting, and audits

Skills

Fluent English

Fluent Italian

Strong communication

Detail-oriented

Proactive

Excel

Word

Outlook

Education

Degree in HR/Management or related area

Tools

Workday

ServiceNow

Job description

Thales in Portugal is seeking an HR Shared Service Center professional to support employees and managers across countries, delivering a high-quality employee experience every day.

You will be the first HR point of contact, assist new joiners from offer to day one, maintain HR system data accuracy, support international onboarding and mobility, and prepare HR letters and reports that ease people’s work. This role thrives in a multicultural environment with opportunities to influence HR processes.