HR Partner Shared Service Center - Italian Speaker

Thales; United States; Remote; USD 36,000 - 58,000; Full time

Job summary

Thales in Portugal is seeking an HR Shared Service Center professional to support employees and managers across countries, delivering a high-quality employee experience every day.

You will be the first HR point of contact, assist new joiners from offer to day one, maintain HR system data accuracy, support international onboarding and mobility, and prepare HR letters and reports that ease people’s work. This role thrives in a multicultural environment with opportunities to influence HR processes.

Qualifications

• A degree in HR, Management or a related area — or hands‑on experience that proves your skills.
• Fluent Italian and English (mandatory).
• Strong communication skills — clear, confident and approachable.
• A detail‑oriented mindset and a natural ability to bring structure where it’s needed.
• Enjoyment in working with people from different cultures and backgrounds.
• An adaptable, proactive and solution‑oriented attitude.
• Confidence using Excel, Word and Outlook.
• Experience with Workday, ServiceNow or other HR platforms is a big plus.

Responsibilities

• Be the friendly first point of contact for employees and managers on all HR-related topics
• Support new joiners throughout their journey — from offer letter to their first day (and beyond)
• Keep our HR systems running smoothly and ensure data accuracy and quality
• Support international teams with onboarding, mobility and day-to-day HR processes
• Create HR letters, reports and documents that truly make people’s lives easier
• Get involved in HR projects and help continuously improve the way we work
• Validate and process employee expense claims in line with Thales policies and deadlines
• Analyze expense claims and perform compliance and accuracy checks across units
• Manage employee and end-user expense-related queries via email and ticketing systems
• Monitor and maintain prepayments and debit balances at acceptable levels
• Support month-end closing activities, reporting, and audits

Skills

Fluent English

Fluent Italian

Strong communication

Detail-oriented

Proactive

Excel

Word

Outlook

Education

Degree in HR/Management or related area

Tools

Workday

ServiceNow

Job description

Location: Lisbon, Portugal

At Thales, you’ll join our HR Shared Service Center, supporting employees and managers across different countries while helping deliver a consistent, high-quality employee experience — every single day.

What you’ll be doing

• Be the friendly first point of contact for employees and managers on all HR-related topics
• Support new joiners throughout their journey — from offer letter to their first day (and beyond)
• Keep our HR systems running smoothly and ensure data accuracy and quality
• Support international teams with onboarding, mobility and day-to-day HR processes
• Create HR letters, reports and documents that truly make people’s lives easier
• Get involved in HR projects and help continuously improve the way we work

What you bring with you

• A degree in HR, Management or a related area — or hands‑on experience that proves your skills
• Fluent Italian and English (mandatory)
• Strong communication skills — clear, confident and approachable
• A detail‑oriented mindset and a natural ability to bring structure where it’s needed
• Enjoyment in working with people from different cultures and backgrounds
• An adaptable, proactive and solution‑oriented attitude
• Confidence using Excel, Word and Outlook
• Experience with Workday, ServiceNow or other HR platforms is a big plus

Thales in Portugal is part of an internationally leading technology group in the defence and security, aerospace as well as digital identity and security markets.

Thales Business Support Services (TBSS) acts as a Shared Service Center for Thales Group by serving a number of countries for various key tasks associated to finance and accounting processes. This business support services center of excellence drives innovation within our internal business processes, cutting through complexity and supporting our external leadership in digitalization.

Key Responsibilities

• Validate and process employee expense claims in line with Thales Travel & Expenses policy and defined deadlines
• Analyse expense claims and perform compliance and accuracy checks across multiple operating units
• Manage employee and end-user expense-related queries via email and ticketing systems, ensuring high-quality customer service
• Monitor and maintain prepayments and debit balances at acceptable levels
• Support month-end closing activities, reporting, corporate card reconciliation, and internal/external audits

Competencies & Profile

• Degree in Accounting, Finance, Business, Economics, or a related field
• Strong verbal and written communication skills, with a customer-focused mindset
• Team player with the ability to work independently, manage priorities, and handle multiple tasks
• Adaptable and flexible, comfortable working in a fast-paced and multicultural environment
• Strong interpersonal and relationship-building skills, able to work with different cultures and stakeholders
• Proficient in Microsoft Office tools, particularly Excel, Word, and Outlook

About Thales:

The Group invests more than €4 billion per year in Research & Development in key areas, particularly for critical environments, such as Artificial Intelligence, cybersecurity, quantum and cloud technologies.

In 2024, the Group generated sales of €20.6 billion.

For our more than 83,000 employees in 68 countries we open up visionary perspectives, realise individual career paths and enable creative freedom. This is achieved with courage, versatility and the firm intention to make the demanding challenges of our time safer and more inclusive. With our sustainable value-focused management we support diversity actively.

Say HI* – Your journey to us

At times of change our international teams are ready to meet the complexity of today with the industry-leading technologies of tomorrow. Will you be part of it?

• Human Intelligence