HR Services Specialist II: Data, Compliance & Efficiency

Generac Power Systems, Inc.; North Prairie (WI); On-site; USD 60,000 - 80,000; Full time

Job summary

Generac Power Systems, Inc. is seeking an HR Shared Services Specialist II to join the Tier 2 support team. You will deliver high-volume HR customer service, process HR transactions with accuracy, and collaborate with HR Business Partners to resolve complex queries.

You will help document processes, support compliance programs, and contribute to transformation projects aimed at centralizing, standardizing, and automating HR activities across the service delivery organization.

Qualifications

• Bachelor’s degree or equivalent experience.
• 4 years HR experience and 2 years working with systems or data entry.
• 2 years of customer experience.
• Experience with HR Information Systems, preferably Workday.

Responsibilities

• Delivers high-volume HR customer service to internal customers as an escalation point for complex tickets related to HR programs, policies, and systems.
• Provides HR data entry and transactional support with high quality and data accuracy.
• Monitors and evaluates HR transaction workflow to meet performance goals.
• Collaborates with HR Business Partners, HR Specialists, and internal stakeholders to address complex HR issues and support HR initiatives.
• Supports HR Compliance, staying informed about relevant HR policies, procedures, and compliance regulations.
• Supports complex and high-touch processes, such as organizational redesigns, offboarding, and offer letter creation.

Skills

Customer service

Data entry

Communication

Attention to detail

Multi-tasking

Education

Bachelor’s degree or equivalent experience

Tools

Workday

Job description

Generac Power Systems, Inc. is seeking an HR Shared Services Specialist II to join the Tier 2 support team. You will deliver high-volume HR customer service, process HR transactions with accuracy, and collaborate with HR Business Partners to resolve complex queries.

You will help document processes, support compliance programs, and contribute to transformation projects aimed at centralizing, standardizing, and automating HR activities across the service delivery organization.