HR Services Specialist – Benefits & Case Management

Florida Power & Light; Juno Beach (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

NextEra Energy's Florida Power & Light Company is seeking a Human Resources Service Specialist II to guide general to moderate HR questions and execute benefits transactions. You will use a case management system to retrieve, create, document and track requests, and escalate issues to Centers of Excellence as needed.

The role emphasizes internal support, timely processing of payroll and benefits, and collaboration with leaders across the organization.

Qualifications

• High School Grad / GED required.
• Experience: 2+ years.
• Preferred Bachelor's Degree in related field.

Responsibilities

• Provide solutions to internal customers and business unit partners.
• Prepares information requests and ensures timely processing of benefits, payroll, recruiting, legal, and compensation.
• Receives, creates, tracks and analyzes trends in requests; escalates patterns to the manager.
• Answers inbound and places outbound calls to employees and leaders to provide timely resolutions.
• Performs other job-related duties as assigned.

Education

High School Grad / GED

Bachelor's Degree

Job description

NextEra Energy's Florida Power & Light Company is seeking a Human Resources Service Specialist II to guide general to moderate HR questions and execute benefits transactions. You will use a case management system to retrieve, create, document and track requests, and escalate issues to Centers of Excellence as needed.

The role emphasizes internal support, timely processing of payroll and benefits, and collaboration with leaders across the organization.