HR People Operations & Systems Specialist

Transdev; Phoenix (AZ); On-site; USD 60,000 - 75,000; Full time

Job summary

An established industry player is seeking a People Operations & Systems Specialist to enhance HR functions across the employee lifecycle. This role involves managing HR systems, ensuring data integrity, and driving employee engagement initiatives. The ideal candidate will be proactive and tech-savvy, with a passion for creating a positive employee experience through data-informed decisions. Join a dynamic team dedicated to fostering a motivated work environment, where your contributions will have a meaningful impact on the company's culture and success. If you thrive in a collaborative setting and are committed to excellence, this opportunity is perfect for you.

Benefits

401(k) retirement plan

Medical, dental, and vision insurance

Life insurance

Short-term disability

Voluntary long-term disability

Paid vacation

Paid sick days

Paid holidays

Qualifications

• Strong data analysis and reporting skills; proficiency in Excel and HR dashboards.
• Demonstrated knowledge of HR compliance and best practices.

Responsibilities

• Lead HR programs related to compensation, benefits, and employee relations.
• Manage HRIS processes and ensure data accuracy and compliance.

Skills

HR Compliance Knowledge

Data Analysis

Communication Skills

Project Management

Education

Bachelor’s degree in Human Resources

Business Administration

Tools

ADP Enterprise

Excel

G Suite

Job description

Overview:

The People Operations & Systems Specialist plays a critical role in supporting and executing a broad range of HR functions across the employee lifecycle. Reporting to the Human Resources Manager, this individual will lead key initiatives in HR systems management, data integrity, employee engagement, and compliance.

With a strong foundation in HR operations and technology, the HR Generalist will manage HRIS processes, ensure data accuracy, support leave and benefits administration, and help interpret and apply HR policies. In addition, they will take ownership of employee engagement programming—driving culture, communications, and retention strategies that align with business objectives.

The ideal candidate is highly organized, proactive, and tech-savvy, with a passion for creating a positive employee experience through data-informed decisions, cross-functional collaboration, and exceptional service delivery

Transdev is proud to offer:

• Competitive compensation package of minimum $60,000 – maximum $75,000

Benefits include:

• Vacation: minimum of two (2) weeks

• Sick days: 5 days

• Holidays: 6 days

• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-termdisability, voluntary long-term disability.

Responsibilities:

HR Operations, Compliance & Program Management

• Lead, manage, and continuously improve HR programs related to compensation, benefits, leave administration, employee relations, and performance management, ensuring alignment with business objectives and compliance requirements.

• Oversee the planning, execution, and lifecycle management of HR initiatives, including system rollouts, engagement campaigns, and compliance-related programs, applying project management tools and methodologies as needed.

• Ensure consistent application and communication of company policies and procedures; assist in interpreting, updating, and implementing the employee handbook and other policy documents.

• Monitor and manage HR program effectiveness through regular audits, stakeholder feedback, and data analysis, recommending improvements to increase efficiency and impact.

• Administer employee leaves and accommodations in accordance with federal, state, and local regulations; maintain accurate internal records, and lead internal reviews to ensure data integrity and compliance.

• Collaborate cross-functionally with HR partners, department leaders, and external vendors to drive successful execution of HR programs, track deliverables, and ensure stakeholder alignment.

HRIS & Data Integrity

• Serve as a systems expert, managing and maintaining data accuracy in the HRIS (ADP Enterprise or similar), including entries for new hires, terminations, pay changes, and personal information updates.

• Audit HRIS data for consistency and compliance with federal, state, and local labor laws.

• Coordinate system integrations and partner with IT, Finance, and Payroll to ensure seamless data flow and integrity across platforms.

People Analytics & Reporting

• Develop, maintain, and analyze HR metrics and dashboards to inform workforce planning, engagement, turnover, leave trends, and compensation analytics.

• Deliver insights and recommendations based on data to HR leadership and department heads.

Employee Engagement & Internal Communications

• Design and deliver multi-channel employee communication strategies to enhance engagement, culture, and alignment with business goals.

• Plan and execute events, campaigns, and initiatives that foster a positive, inclusive, and motivated work environment.

• Adapt engagement programs based on employee feedback and business needs.

Employee Relations & Support

• Act as a key point of contact for employees and leaders for HR-related inquiries and problem resolution, escalating complex issues as needed.

• Provide guidance on personnel policies, leave administration, and workplace practices in a responsive and professional manner.

Payroll & Coordination

• Partner with payroll and finance to ensure accurate and timely processing of payroll-related transactions.

• Prepare payroll entries, audit payroll data, and generate standard and custom reports (e.g., overtime, headcount, leave balances, retirement contributions).

Leadership & Projects

• Lead or participate in cross-functional HR projects that improve processes, systems, and employee experience.

• Coach and support junior HR team members, demonstrating a commitment to developing internal HR capabilities.

• All other duties as assigned

Required Education and Experience:

• Bachelor’s degree in Human Resources, Business Administration, or related field.

• Strong data analysis and reporting skills; proficiency in Excel, HR dashboards, and report writing.

• Demonstrated knowledge of HR compliance (FMLA, ADA, EEO, etc.) and best practices.

• Excellent interpersonal, organizational, and communication skills.

• Proven ability to manage multiple priorities while maintaining a high level of attention to detail.

• Experience managing or mentoring HR staff preferred.

Required Knowledge Skills and Abilities (KSAs):

• In-depth knowledge of local, state, and federal employment laws, including compliance with city- and county-specific ordinances.

• Strong analytical and systems-thinking skills, with demonstrated experience leveraging HRIS and data tools to support decision-making and process improvement.

• Exceptional written and verbal communication skills, with the ability to translate complex HR information into clear, engaging messages across multiple channels.

• Highly organized, detail-oriented, and able to manage multiple priorities with agility in a fast-paced, dynamic environment.

• Comfortable working independently and collaboratively across cross-functional teams, with a strong sense of ownership and accountability.

• Demonstrated ability to maintain confidentiality, exercise discretion, and apply sound judgment in sensitive and complex situations.

• Proactive, self-starter with a bias for action and a commitment to delivering high-quality work under tight deadlines.

• Proven success in leading or supporting employee engagement strategies, analyzing feedback and sentiment, and developing programs that drive a positive workplace culture.

• Proficiency in managing high-volume communications and internal campaigns using G Suite (Docs, Sheets, Slides, Forms) or comparable platforms.

Experience planning and executing employee programs, events, or initiatives that foster engagement and collaboration.

Physical Requirements:

• Must be able to work shifts or flexible work schedules as needed.

• The majority of work is performed indoors in a professional office environment or remote workspace with appropriate climate control and standard amenities.

• Duties are primarily sedentary and involve extended periods of sitting, typing, and computer use (approximately 90–95%).

• Must be able to operate a computer, telephone, and other standard office equipment as needed.

• Occasional movement such as walking, reaching, or bending may be required to retrieve files, attend meetings, or support onsite events.

• May be required to lift or carry office materials or equipment weighing up to 25 pounds occasionally.

• Vision requirements include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus for computer work and data analysis.

• Reasonable accommodations will be provided, in accordance with the Americans with Disabilities Act (ADA), to enable individuals with disabilities to perform essential job functions.

Pre-Employment Requirements:

• All candidates must successfully complete a pre-employment background check and drug screening in accordance with company policy.

• This position is considered non-safety sensitive; however, employees may be subject to random drug screening if required by project or client standards.

• Transdev is a Drug-Free Workplace and complies with all applicable laws regarding substance screening and workplace safety.

• Ongoing background monitoring may be conducted based on legal and contractual obligations unless prohibited by state law.

• Qualified applicants with criminal histories will be considered in a manner consistent with all applicable federal, state, and local regulations.

• If the position includes occasional travel or on-site responsibilities, a valid driver’s license and an acceptable driving record may be required.

• Applicants must be legally authorized to work in the United States without current or future employer-sponsored visa assistance, as per USCIS guidelines.

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev tooperate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. TransdevU.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by110,000 team members from around the world. As an operator and global integrator of mobility, we are driven byour purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable,and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch anoverview video athttps://youtu.be/ilO5cv0G4mQ

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please review here: https://transdevna.com/california-employee-privacy-policy for CA Employee Privacy Policy.

Job Category: Administrative / Clerical / Payroll / HR / Accounting

Job Type: Full Time

Req ID: 5147

Pay Group: A3F

Cost Center: 560

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.