HR People Operations Advisory Representative

Aleron; Chandler (AZ); On-site; USD 36,000 - 39,000; Full time

Job summary

Aleron is seeking an HR People Operations Advisory Representative in Chandler, AZ for an 8-month contract. You will manage employee inquiries, onboarding, and lifecycle transactions while delivering accurate, timely service.

You will mentor teammates, analyze data to improve processes, monitor KPIs, and coordinate with cross-functional stakeholders. This role suits an experienced HR services professional who can elevate employee experience and support client success.

Qualifications

• 2+ years of experience in HR services, HR operations, or employee support.
• Experience with employee inquiries, onboarding transactions, and lifecycle processes.

Responsibilities

• Manage employee inquiries, onboarding activities, and lifecycle transactions with accurate resolution.
• Train and mentor team members on HR processes, systems, and operations.
• Identify operational challenges and implement data-driven improvements to boost efficiency.
• Monitor KPIs, analyze data, and prepare routine and ad-hoc reports.
• Serve as first contact for escalated queries and coordinate priorities across departments.

Skills

HR services

Onboarding

Customer support

Data-driven improvements

Education

High School Diploma or GED

Job description

Job Title: HR People Operations Advisory Representative

Location: Chandler, AZ

Employment: Contract (8 months)

Industry: Semiconductor Manufacturing

Compensation: $25.92- $28.52/hr. with two years of HR services experience

Schedule: 40 hours /week

What You'll Do:

• Manage employee inquiries, onboarding activities, and employee lifecycle transactions, ensuring timely, accurate, and effective resolution of queries while supporting high-quality service delivery.
• Train and mentor team members on HR processes, systems, daily operations, and troubleshooting. Provide operational guidance and represent the Team Lead in team meetings when required.
• Identify operational challenges, troubleshoot complex issues, and implement data-driven process improvements to enhance efficiency, reduce recurring queries, and improve the employee experience.
• Monitor individual and team KPIs, analyze operational data, prepare routine and ad-hoc reports, and take proactive action to address performance gaps and achieve targets.
• Act as a first point of contact for escalated customer queries, coordinate priorities across departments, manage stakeholder expectations, and contribute to complex projects and improvement initiatives.

About the Opportunity:

• We're looking for an experienced HR Services professional to support day-to-day operations, resolve complex employee queries, and help drive continuous process improvements.
• In this role, you'll provide guidance and mentorship to team members, coordinate with cross-functional stakeholders, and use data-driven insights to improve service quality, operational efficiency, and the overall employee experience.

Why You'll Love Working Here:

• Supportive, team-driven culture that values collaboration, transparency, and accountability
• Opportunity to grow your career with a global workforce solutions leader serving multiple industries
• People-first environment that encourages employees to bring their authentic selves to work
• Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates

Why This Opportunity is Exciting:

• This role offers the chance to join a company that prioritizes both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally.

About Acara Solutions

• Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

Job Requirements

What You'll Bring:

• High School Diploma or GED
• 2+ years of experience in HR services, HR operations, or employee support, including handling employee inquiries, onboarding transactions, and employee lifecycle processes.

Additional Information:

• Upon offer of employment, the individual will be subject to a background check

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.