HR Operations Supervisor

Sight-; Branson (MO); On-site; USD 52,000 - 76,000; Full time

Job summary

Sight & Sound is seeking an HR Operations Supervisor to lead the Branson HR team through the full employee life cycle. You will champion exceptional customer service, servant leadership and collaboration, while nurturing a culture of trust and growth.

This role directs onboarding, ongoing training, and leadership development, partners with the HR Manager on risk management, and creates opportunities for employees to learn and advance.

Qualifications

• Bachelor's degree and 3+ years of HR/leadership experience.
• Proven ability to oversee and inspire a team.
• Excellent written, verbal and presentation skills.

Responsibilities

• Lead the Branson HR Operations team and align with company values.
• Provide resources, coaching, and training for HR functions.
• Develop Leadership Academy content and onboarding training for managers/supervisors.
• Counsel employees and managers on employee relations and risk management.
• Support content creation for employee development and internships.

Skills

Team leadership

Employee relations

Communication

Coaching

Microsoft Office

Education

Bachelor's degree

Tools

Word

Excel

PowerPoint

Teams

Job description

Sight & Sound is an organization comprised of people with diverse talents coming together as one in Christto tell His story through who we are and what we do. We foster a culture of love for God and love for others, trust and teamwork, and a collaborative environment in which we get to do our best work every day.

Job Title: HR Operations Supervisor

Department: Human Resources

Reports to: HR Manager

Work Classification: Exempt

Directly Supervises: HR Generalist/Recruiter, HR Associate Generalist,

HR Intern

Leadership Statement: We believe that great leaders are people of character, commitment and competence who have a passion to serve God and man, develop themselves and their people, and who have a vision to positively work with others to lead them toward a better future.

Job Summary: The HR Operations Supervisor will lead the team of Branson HR professionals who support the organization through the full employee life cycle. They will maintain a team culture of exceptional customer service to the organization; emphasizing servant leadership and collaboration, while maintaining a posture of believing the best of those we serve. As a key component of the employee experience, this role will take the lead in creating and implementing ongoing professional and personal training opportunities for all employees.

Essential Duties and Responsibilities:

• Lead the Branson HR Operations team by example, exemplifying the company’s core values and culture.
• Enable HR team members in their individual professional strengths and role responsibilities, providing support, technical knowledge, and resources for HR functions and daily operations.
• Serve with genuine care, anticipating needs of the employee base and responding to daily questions and concerns of employees with openness, competency, and timeliness.
• Provide support to managers and supervisors, specifically with more complex needs related to department structure, team challenges, etc.
• Support managers and supervisors by providing materials and/or facilitating team development training and team building activities.
• Assist in the development of content and implementation of Leadership Academy through partnership with the Leadership Academy planning team.
• Facilitate Leadership Onboarding training for all newly hired or promoted managers & supervisors.
• Create, develop, coordinate, and implement professional and personal training opportunities for all employees.
• Counsel employees and managers regarding employee relations, partnering closely with the HR Manager for consistency and risk management outcomes.
• Prepare content, schedule presenters, and facilitate the Summer Internship Lunch & Learns.
• All other duties as assigned.

Prerequisites:

• Genuine care and concern for the health, welfare and growth of others, and ability to easily convey that care to others.
• Proven ability to oversee and inspire a team of employees.
• Ability to simultaneously manage multiple projects with various timelines and stakeholders, while remaining calm and rational under pressure and time demands in a fast-paced environment.
• Desire for cultivating a strong teaching/coaching environment and ability to foster successful learning and growth outcomes.
• Aptitude for identifying gifts and skills in others that can be encouraged, developed, and shared.
• Commitment to discreetly handle confidential information.
• Excellent written, verbal and presentation skills.
• Strong interpersonal skills, with the ability to adjust communication style and tone as needed.
• Proficiency with Microsoft Office products including Word, Excel, PowerPoint, and Teams.

Other Skills and/or Requirements:

• Must have a valid driver’s license and meet authorization standards to drive motorized vehicles.

Education and/or Experience: Minimum Bachelor's degree and minimum of 3 years of Human Resources and leadership experience.

Physical Demands: While performing the duties of this job, the employee is required to:
remain in a stationary position occasionally, traverse between spaces frequently, communicate and converse with others frequently, transport objects and/or exert force up to 10 pounds occasionally, and observe details at close range (within a few feet of the observer).
A valid driver's license may be required. This position may require the frequent operation of computers and other office productivity machinery.

Work Environment: While performing the duties of this job, the employee is exposed to:
office environments with noise levels that are typically low.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.