HR Operations Specialist: Data, Benefits & Records

Smithfield Foods, Inc.; Smithfield (VA); On-site; USD 34,000 - 51,000; Full time

Benefits offered by this job

Relocation package

Job summary

Smithfield Foods, Inc. in Smithfield, Virginia seeks an HR Services Specialist to perform transactional HR work, maintain data integrity, support benefits and compensation, and act as a key touchpoint for employees and managers.

Reporting to an Associate Manager within HR Operations, you will handle data entry, reporting, and customer service, while upholding privacy and quality standards. This role emphasizes accuracy, process adherence, and collaboration across HR teams.

Qualifications

• Bachelor’s degree from an accredited four-year college or university in human resources or related field and 2+ years of relevant experience; or equivalent combination of education and experience, required.
• 1-2 years of experience in area of specialty which may include: HR data and transactions, leave of absence, employee records management, benefits, compensation, talent acquisition.

Responsibilities

• May perform other duties as assigned.
• Performs transactional and process orientated work in area of specialty.
• This may include the entry, review or approval of transactions, audit of data, proactive employee outreach, sending of individual or mass communications, running and manipulation of reports and data, update of information in HR systems or spreadsheets.
• Ensures accuracy of information and necessary approvals and processes are followed.
• Addresses escalated inquiries from the HR Shared Service Center for issues of moderate or high complexity in area of specialty.
• Responds to inquiries utilizing all available tools and resources and provides excellent and friendly service to the customer.
• Updates procedural documentation for new scenarios or as requested when changes occur.
• May coordinate small projects or changes in area of specialty.
• Follows protocols for documentation, employee outreach, quality guidelines, and engaging of translation services.
• Escalates highest level issues including questions of policy interpretation or system error.
• Upholds service level agreement metrics for problem resolution timeframes.
• Stays abreast of changes to policies and practices.
• Works independently without the need for continuous oversight.
• Ensures employee privacy where appropriate, including confidentiality and protection of sensitive client reports or information.

Skills

Attention to detail

Analytical skills

Communication skills

Bilingual skills

Education

Bachelor’s degree in human resources or related field

Tools

HR software

Excel

Job description

Smithfield Foods, Inc. in Smithfield, Virginia seeks an HR Services Specialist to perform transactional HR work, maintain data integrity, support benefits and compensation, and act as a key touchpoint for employees and managers.

Reporting to an Associate Manager within HR Operations, you will handle data entry, reporting, and customer service, while upholding privacy and quality standards. This role emphasizes accuracy, process adherence, and collaboration across HR teams.