HR Operations & Shared Services Specialist

Ontic Engineering & Manufacturing Inc; North Carolina; Híbrido; USD 22.000 - 36.000; Tempo integral

Benefícios oferecidos por esta vaga

401(k) plan

Medical Insurance

Paid PTO

Holiday pay

Learning & Development

Employee referral program

Volunteer time

Discounts

Resumo da vaga

Ontic Engineering & Manufacturing Inc is seeking an HR Operations & Shared Services Specialist based in Wichita, KS, with hybrid work. You will deliver responsive HR support to employees and managers across US locations, handling onboarding, records, benefits and leave administration, and HR reporting using Workday and a ticketing system.

You will collaborate with HR partners, payroll and Talent Acquisition, ensuring accurate data, standardized processes and a positive employee experience.

Qualificações

• On-site/Hybrid HR support experience desired, with focus on timely responses.
• Experience handling employee records, onboarding and leave administration.
• Strong communication and confidentiality.

Responsabilidades

• Provide frontline HR support via ticketing system, email, and onsite.
• Coordinate onboarding activities and background checks.
• Maintain confidential employee records and process Workday transactions.
• Support benefits and leave administration and HR reporting.

Conhecimentos

HR operations

Workday

Customer service

Data entry

Formação

Bachelor's degree in Human Resources or related field

Ferramentas

Workday HCM

HR ticketing system

Descrição da vaga

We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us!

HR Operations & Shared Services Specialist Wichita - Kansas, USA | Hybrid (3 Days Onsite per Week)

About Ontic

At Ontic, we're specialists in keeping critical aircraft flying. Our work supports civil and military aviation around the world, giving established aircraft products the long-term support they need to remain safe, reliable and available. We're a growing, global aerospace business where our teams work together to solve complex challenges, improve how we operate and support the people who make our success possible.

The opportunity

As an HR Operations & Shared Services Specialist at Ontic, you'll play an important role in delivering responsive, accurate and people-focused HR support to employees and managers across our US locations. Based in Wichita, Kansas, you'll combine hands-on site support with broader HR shared services responsibilities, helping ensure employees receive timely assistance and a consistent experience. You'll support a wide range of HR activities, including onboarding, employee records, benefits and leave administration, HR reporting and day-to-day employee inquiries. Working with Workday and our HR ticketing platform, you'll help maintain accurate information, coordinate HR processes and ensure requests are handled efficiently and appropriately. This is an opportunity for someone who enjoys helping people, staying organized and improving processes. You'll work closely with HR Business Partners, Talent Acquisition, Payroll and other HR teams while supporting the integration of Aero-Mach into Ontic and helping strengthen HR services across our growing US business.

What you'll be doing

Provide first-line HR support to employees and managers through the HR ticketing system, email and onsite interactions, resolving routine inquiries and escalating more complex matters to the appropriate teams. Coordinate new-hire onboarding activities, including required documentation, background-check follow-up, orientation materials, onsite orientation and employee communications. Maintain accurate and confidential employee records while processing authorized Workday transactions, including new hires, employee changes and terminations. Support routine benefits and leave administration, including enrollment updates, open enrollment coordination, leave tracking and employee communications, escalating complex eligibility or policy questions as needed. Maintain HR documentation and support compliance with established policies, procedures and applicable employment requirements while ensuring records remain accurate and audit-ready. Prepare and validate HR reports and service metrics, monitor ticket activity and onboarding completion, and identify opportunities to improve workflows, standardize processes and enhance service delivery. Collaborate with HR Business Partners, Talent Acquisition, Payroll and other stakeholders to support employee inquiries, HR initiatives, cross-training and acquisition integration activities.

What you'll bring

Strong customer service skills, professional communication and the ability to handle sensitive employee information with discretion and confidentiality. Excellent organizational skills, attention to detail and follow-through, with the ability to manage multiple priorities and deadlines in a fast-paced environment. Proficiency with Microsoft Outlook, Excel and Word, along with the ability to learn new HR systems, processes and ticketing platforms. Ability to follow established HR procedures, recognize exceptions and elevate complex questions or decisions appropriately.

Desirable

Associate or bachelor's degree in Human Resources, Business or a related field, or equivalent relevant experience. HR certification is advantageous but not required. Experience in HR coordination, shared services or employee-facing operational support, including Workday HCM, HR ticketing systems or service-level reporting. Experience supporting a multi-site US organization, process improvement initiatives, HR standardization or acquisition integration activities.

Work Arrangement

This is a hybrid position requiring three days per week onsite in Wichita, Kansas. Candidates must reside within commuting distance of the site. Relocation assistance is not available.

Why Ontic?

At Ontic, we're specialists in keeping critical aircraft flying. Our work supports civil and military aviation around the world, giving established aircraft products the long-term support they need to remain safe, reliable and available. But it's our people who make that possible. We're a growing, global team where you're trusted to take ownership, encouraged to challenge how things have always been done and supported to develop your career as our business grows. We believe in embracing the challenge - working together to solve complex problems and create opportunities for our customers, our business and each other.

Benefits at Ontic

• Goal Share bonus program - everyone at Ontic is automatically enrolled, giving us all the opportunity to share in our success


• Paid volunteering time - giving you time to support a cause or community that matters to you 24/7 wellbeing support - confidential support available through our Employee Assistance Program (EAP)


• Employee discounts - access to discounts and offers across a range of retailers and services


• Learning and development - opportunities to build your skills, develop your career and grow with Ontic


• Employee referral program - rewarding you for introducing great people to Team Ontic


• Comprehensive medical insurance


• Competitive PTO, holiday pay and sick leave


• 401(k) plan - with up to 4% company match


• 9/80 work schedule - where applicable

Ready to embrace the challenge?

If this sounds like the kind of opportunity where you could make an impact, we'd love to hear from you.

Compensation

Pay Range $26 hour

Equal Opportunity Statement

Ontic Engineering and Manufacturing Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Export Control Compliance

This position must meet export control compliance requirements. To meet export control compliance requirements, a \"U.S. Person \" as defined by 22. C.F.R. §120.15 is required. \"U.S. Person\" includes U.S. Citizen, lawful permanent resident, asylee, or refugee.

About Ontic (second mention)

Ontic is a leading manufacturer to the world’s civil and military aircraft. By becoming the OEM to critical parts others originally developed, we provide continuity, availability and longevity to our customers’ fleets, supporting them for a lifetime of flight. Through our in-house manufacturing and engineering, MRO, spares, and AOG support, we ensure certified, safety-critical components remain available, compliant, and reliable across the full operational life of the aircraft we support. We use our expertise and experience to reduce supply chain risk, improve production outputs and deliver for our customers, so they can keep their aircraft flying now and in the future.