IT ERP Systems Analyst

Firstmark Aerospace Corp; North Carolina; In loco; USD 90.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Goal Share bonus program

Paid volunteering time

Employee discounts

Learning and development

Employee referral program

Comprehensive medical insurance

Up to 4% 401(k) match

Descrizione del lavoro

Ontic in Creedmoor, NC is seeking an IT ERP Systems Analyst to support ERP, warehouse management and related enterprise applications onsite. You will work with Manufacturing, Supply Chain, Finance and Operations to ensure reliable, efficient systems aligned with business needs.

Responsibilities include troubleshooting incidents, performing root cause analysis, and participating in ERP projects. Bachelor’s degree and 3–5 years of ERP experience in manufacturing are required.

Competenze

• Bachelor's degree or equivalent practical experience in IT, CS, or related field.
• 3–5 years of ERP support experience in a manufacturing environment.
• Experience with enterprise applications and business processes across manufacturing, supply chain, inventory and finance.
• Experience developing SQL queries and working with databases for troubleshooting and reporting.
• Knowledge of ERP integrations, reporting tools, and application support practices.
• Strong analytical, organizational, and problem-solving skills with ability to manage priorities.
• Excellent written and verbal communication and ability to build stakeholder relationships.

Mansioni

• Provide day-to-day support for ERP, warehouse management and related enterprise applications, resolving incidents and supporting critical operations.
• Collaborate with end users across Manufacturing, Supply Chain, Finance and Operations to understand system challenges and improve user experience.
• Perform root cause analysis on application issues and implement corrective actions to improve reliability, performance and data integrity.
• Support system configuration, security administration, reporting, upgrades, patches and maintenance.
• Participate in ERP and enterprise application projects, including implementations, enhancements and integrations, coordinating testing, deployment and post-implementation support.
• Develop and maintain operational reports, dashboards, system documentation and support procedures to improve visibility and knowledge sharing.
• Collaborate with IT and vendors to identify opportunities for automation and process improvement.

Conoscenze

ERP systems

SQL queries

Data analysis

Stakeholder mgmt

Formazione

Bachelor's degree

Descrizione del lavoro

We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us! IT ERP Systems Analyst Creedmoor - North Carolina, USA | Onsite About Ontic

Creedmoor Our 100,000 sq ft Creedmoor facility brings together a broad mix of electronic, avionic and electro-mechanical aerospace capabilities, alongside several businesses within the Ontic Group. From flight-control actuators and cockpit instrumentation to fire-protection systems and data recorders, the teams at Creedmoor support a diverse portfolio of products that perform critical functions across civil and military aircraft. It's a collaborative, fast-moving environment where engineering, manufacturing, quality and support teams work together to solve complex challenges. For people who like taking ownership, finding better ways to do things and seeing the impact of their work, there's plenty of opportunity to make a difference.

The opportunity As an IT ERP Systems Analyst at Ontic, you'll play a key role in supporting and improving the enterprise applications that keep our manufacturing and business operations running. Based onsite at our Creedmoor facility, you'll work closely with teams across Manufacturing, Supply Chain, Finance and Operations to ensure our systems are reliable, efficient and aligned with business needs. You'll support our enterprise resource planning (ERP), warehouse management and related business systems, troubleshooting technical issues, improving application performance and helping users make the most of the technology they rely on every day. You'll also contribute to system enhancements, integrations and projects that strengthen how information and processes flow across the business. This is an opportunity for someone who enjoys solving complex technical problems, collaborating with stakeholders and turning business requirements into practical system improvements. You'll have the opportunity to take ownership of application support activities while contributing to the continuous improvement of our enterprise technology environment.

What you’ll be doing

• Provide day-to-day support for ERP, warehouse management and related enterprise applications, troubleshooting incidents, resolving service requests and supporting business-critical operations.
• Partner with end users across Manufacturing, Supply Chain, Finance and Operations to understand system challenges, provide technical guidance and improve the user experience.
• Investigate application issues, perform root cause analysis and implement corrective actions that improve system reliability, performance and data integrity.
• Support system configuration, security administration, reporting, upgrades, patches and ongoing application maintenance.
• Participate in ERP and enterprise application projects, including implementations, enhancements and integrations, while gathering requirements and coordinating testing, deployment and post-implementation support.
• Develop and maintain operational reports, dashboards, system documentation and support procedures to improve visibility, consistency and knowledge sharing.
• Collaborate with IT colleagues, business stakeholders and external vendors to identify opportunities for automation, process improvement and greater system efficiency.

What you’ll bring

• Bachelor's degree in Information Technology, Computer Science, Business Administration or a related field, or equivalent practical experience.
• 3-5 years of experience supporting ERP systems within a manufacturing environment.
• Experience supporting enterprise applications and business-critical systems, with an understanding of manufacturing, supply chain, inventory and financial business processes.
• Experience developing SQL queries and working with database concepts to support troubleshooting, reporting and data analysis.
• Knowledge of ERP integrations, reporting tools and application support practices, including troubleshooting and maintaining system reliability.
• Strong analytical, organizational and problem-solving skills, with the ability to manage competing priorities and resolve complex technical issues.
• Excellent written and verbal communication skills, a customer-focused approach and the ability to build productive relationships with stakeholders across the business.

Why Ontic?

At Ontic, we're specialists in keeping critical aircraft flying. Our work supports civil and military aviation around the world, giving established aircraft products the long-term support they need to remain safe, reliable and available. But it's our people who make that possible. We're a growing, global team where you're trusted to take ownership, encouraged to challenge how things have always been done and supported to develop your career as our business grows. We believe in embracing the challenge - working together to solve complex problems and create opportunities for our customers, our business and each other.

Benefits at Ontic

• Goal Share bonus program - everyone at Ontic is automatically enrolled, giving us all the opportunity to share in our success
• Paid volunteering time - giving you time to support a cause or community that matters to you 24/7 wellbeing support - confidential support available through our Employee Assistance Program (EAP)
• Employee discounts - access to discounts and offers across a range of retailers and services
• Learning and development - opportunities to build your skills, develop your career and grow with Ontic
• Employee referral program - rewarding you for introducing great people to Team Ontic
• Comprehensive medical insurance
• Competitive PTO, holiday pay and sick leave 401(k) plan - with up to 4% company match 9/80 work schedule - where applicable

EOE/AA Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran Compensation Pay Range

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Compensation Pay Range

This position requires access to U.S. export-controlled information.

This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person ” as defined by 22. C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, asylee, or refugee.

Ontic is a leading manufacturer to the world’s civil and military aircraft. By becoming the OEM to critical parts others originally developed, we provide continuity, availability and longevity to our customers’ fleets, supporting them for a lifetime of flight. Through our in-house manufacturing and engineering, MRO, spares, and AOG support, we ensure certified, safety-critical components remain available, compliant, and reliable across the full operational life of the aircraft we support. We use our expertise and experience to reduce supply chain risk, improve production outputs and deliver for our customers, so they can keep their aircraft flying now and in the future.