HR Operations Lead - Multi-State & AI-Driven

jerry.ai; Palo Alto (CA); Remote; USD 120,000 - 190,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Parental leave

Wellness benefits

Job summary

Jerry.ai, headquartered in Palo Alto, seeks an experienced HR Operations professional to own multi-state compliance, policy drafting, and payroll/benefits questions. You will work hands-on in a small, fast-paced team and drive practical solutions rather than rote processing.

You’ll shape AI integration into HR ops, reduce busywork, and guide day-to-day HR operations as the function grows. This role is full-time and location-flexible within the U.S.

Qualifications

• Bachelor’s degree in any discipline.
• At least 2 years of real, hands-on HR generalist experience.
• Genuine in-house, multi-state compliance experience.
• Comfortable in a small, high-intensity team where you touch payroll, benefits, and compliance yourself.
• Excited to build with AI.

Responsibilities

• Own multi-state compliance tracking and policy updates across employee classifications and pay ranges.
• Lead the annual compliance audit and handbook refresh from start to finish in your first 90 days.
• Handle escalated payroll, benefits, and leave questions needing experienced judgment.
• Review and unblock the work of Payroll and HR Administration teams.
• Rearchitect HR operations processes with an AI-native mindset and determine how AI should shape the function.
• Grow into day-to-day HR operations management ownership over time.

Skills

HR operations

Multi-state compliance

Policy drafting

Payroll

Benefits administration

AI in HR

Escalation handling

Education

Bachelor’s degree

Tools

HRIS systems

Job description

Jerry.ai, headquartered in Palo Alto, seeks an experienced HR Operations professional to own multi-state compliance, policy drafting, and payroll/benefits questions. You will work hands-on in a small, fast-paced team and drive practical solutions rather than rote processing.

You’ll shape AI integration into HR ops, reduce busywork, and guide day-to-day HR operations as the function grows. This role is full-time and location-flexible within the U.S.