HR Operations Coordinator

WellSpan Health; York (York County); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Retirement savings plan

Paid time off

Education assistance

DailyPay

Job summary

WellSpan Health in York, PA is seeking an HR Operations Specialist to administer operational programs and procedures within the Human Resources department. You will apply best practices to ensure standardized, streamlined processing of day-to-day transactional HR duties and support continuous process improvement aligned with the organization's mission and values.

You will collaborate across the HR team, maintain data integrity in the HR system, handle inquiries with strong customer service, and

Qualifications

• High School Diploma or GED is required.
• 2 years relevant experience required.
• Knowledge of Lawson, Oracle or other HRIS and Kronos Timekeeping or similar systems/applications.
• Proficient computer skills with ability to learn new computer applications.
• Microsoft Office proficiency.
• Strong critical thinking skills.
• Ability to work both independently and in a team environment.

Responsibilities

• Serves as a subject matter expert in operational HR workflows.
• Creates and maintains SOP documentation for assigned workflows.
• Ensures timely processing of transactional duties within the HR system.
• Maintains data integrity and performs validations.
• Provides prompt and accurate information to escalated inquiries.
• Maintains HR records for regulatory surveys and auditors.
• Collaborates to improve processes using LEAN concepts.
• Participates in testing of new or changed functionality.
• Coordinates with external systems/vendors when needed.
• Supports department projects and participates in meetings.

Skills

Lawson/Oracle/HRIS/Kronos

Proficient computer skills

Microsoft Office

Critical thinking

Independent work

Team collaboration

Education

High School Diploma or GED

Job description

• Locations 3350 Whiteford Rd, York, PA, 17402, US
• Assignment Category Not Applicable
• FTE 1

Job Description

General Summary

Responsible for administration of operational programs and procedures within the Human Resources department. Applies best practices to ensure standardized, streamlined and efficient processing of day-to-day transactional HR duties. Maintains a continuous process improvement approach, identifying opportunities for improvement and participating in developing and operationalizing solutions in accordance with the organization's mission, vision and values.

Responsibilities

Duties and Responsibilities Essential Functions:

• Serves as a subject matter expert in operational HR workflows as assigned.
• Creates and maintains standard operating procedure documentation for assigned workflows. Shares information related to areas of expertise with other team members.
• Ensures timely and accurate processing of transactional duties within the HR system. Performs tasks, approvals and executes processes per standard operating procedures. Ensures appropriate workflows occur based upon bargaining unit and non-bargaining unit processes.
• Maintains data integrity within the HR system, utilizing over-checks, validation and auditing as required.
• Receives escalated inquiries from the service center; provides prompt and excellent customer service by giving quick, thorough and accurate information.
• Maintains HR and personnel records in an organized, consistent manner. Involved in ensuring documentation is readily available for regulatory surveys and auditors.
• Actively collaborates with Human Resources and organizational team members to improve processes to meet strategic initiatives, while ensuring compliance with applicable laws and regulations. Incorporates concepts of LEAN to drive efficiencies.
• Collaborates and provides guidance related to operationalizing new programs and procedures.
• Participates in testing new or changed functionality within test environment when appropriate.
• Where necessary, utilizes external systems / vendors to accomplish tasks, including but not limited to responding to unemployment compensation claims, verifying licensure / certification, coordinating background check renewals, etc.
• Supports department projects and participate in work teams as assigned. Actively participates in departmental meetings and discussions.
• Completes assigned tasks independently. Exercises sound judgement and utilizes critical thinking skills when problem-solving.
• Completes all assigned education in a timely manner.
• Escalates routine issues and questions to the Senior Human Resources Operations Specialist. Assists in troubleshooting to resolve issues.

Common Expectations:

• Maintains established policies and procedures, objectives, quality assessment and safety standards.
• Participates in educational programs and inservice meetings.
• Assist in the training of new staff.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
• Demonstrates the ability to be agile in response to new and changing procedures.

Qualifications

Qualifications Minimum Education:

• High School Diploma or GED Required

Work Experience:

• 2 years Relevant experience. Required

Knowledge, Skills, and Abilities:

• Proficient computer skills with ability to learn new computer applications.
• Knowledge of Lawson, Oracle or other HRIS and Kronos Timekeeping or similar systems/applications.
• Microsoft Office.
• Critical thinking skills.
• Ability to work both independently and in a team environment.

Benefits Offered:

• Retirement savings plan
• Paid time off (PTO)
• Education assistance
• Financial education and support, including DailyPay