HR Operations Consultant, Onsite (MercyOne - Eastern, IA)

Trinity Health; Dyersville (IA); On-site; USD 70,000 - 90,000; Full time

Job summary

Trinity Health seeks an HR Operations Consultant to serve as a business operations consultant and liaison to HM leaders and COEs. The role supports HR strategy, workforce planning and service delivery outcomes under CHRO/Director HRBP direction.

It requires critical thinking, problem solving and strong communication across organizational levels. The consultant helps ensure HR programs meet delivery expectations and align with business strategy, partnering with local leaders and COEs to drive

Qualifications

• Bachelor's degree in Human Resources Management or Business Administration or related field.
• Minimum of 3 years of HR experience (Talent Management, Organizational Development, Workforce Planning, Total Rewards, Colleague & Labor Relations).
• Experience with state and federal HR laws & regulatory reporting.
• Experience developing and applying HR policies and programs.

Responsibilities

• Provide consultative support to CHRO/Director HRBP for HR strategy implementation and workforce plans.
• Collaborate with COEs and business leaders to align HR services with business needs.
• Develop integrated solutions to address HR and operational issues.
• Serve as liaison to HR Shared Services and COEs, ensuring requests align with strategy.
• Prepare and present data, reports and guidelines for diverse audiences.

Skills

Critical thinking

Problem solving

Communication skills

Project coordination

Independent work

Education

Bachelor's degree in HR Management or Business Admin

Equivalent education/experience

Tools

MS Office (Excel, Word)

Job description

Employment Type

Full time Shift:

Description

HR Operations Consultant serves as a business operations consultant & liaison to HM business line leaders & COEs supporting operations, projects, programs & service delivery outcomes. Work activities are performed with direction & oversight from the CHRO/Director HRBP, in collaboration with various organizational levels, & often requires critical thinking, exchanging & disseminating information, problem solving, & independently completing actions requiring planning, implementation, coordination & evaluation activities. Work assignments are considered 'stretch' & demonstrate a broad base knowledge of multiple operational areas of human resources &/or seasoned knowledge in an area of specialization, field of concentration or discipline to understand business needs & the interrelationship of issues impacting the implementation & delivery of strategically aligned business operations & services.

Provides consultative support to the CHRO/Director HRBP in the implementation of HM business HR strategy, workforce plans, operational services & other initiatives.

Ensures HR programs & services meet delivery expectations & are aligned to business strategy. Participates with, provides guidance & support business operational leaders to identify & determine local business needs while leveraging Centers of Expertise (COE) resources to achieve desired business outcomes.

Responsible for specialized assignments requiring the application of analytical & adaptive thinking challenges & practical guidance & direction. Develops integrated solutions to resolve technical & business issues & strategies which support HR business needs.

Serves as ministry point of contact for HR Shared Services (HRSS) & COE providing business context & ensuring requests submitted to COE are consistent with HRBP & leadership organization & talent strategy (e.g. supervisory org changes, job evaluation, internal equity, & market pricing requests, etc.).

Obtains & exchanges information in response to COE services; serves as a technical resource providing clarification of business operational services, issue resolution & implementation of recommended actions. HRSC processes & HR employment & other administration activities (i.e., subpoena, colleague records) providing requested materials & monitoring completion & accuracy of actions

Conducts data integrity audits; reviews, verifies, & maintains system data (e.g., supervisory orgs) & corrects system discrepancies. Identifies & prepares statistical & operational reports & metrics & provides appropriate interpretation & application of data. Interfaces with HRSC & TIS HR technology for guidance.

Prepares, develops & presents communication materials, documentation templates, toolkits, reports & detailed summaries & guidelines for a variety of audiences to ensure HR services, processes, policies & procedures are communicated, implemented & aligned. Maintains local HR intranet site updates, policy updates (reviewing, uploading & indexing).

Gathers, validates, & prepares colleague & organizational data for transactions resulting from acquisition, colleague transitions, job elimination & transfers.

Coordinates support for actions resulting from organizational changes, colleague retention or other ministry initiatives, including data transactions & communications.

Supports driving organizational engagement and recognition programs, including event coordination and facilitation.

Performs job description updates & maintenance for job families or job roles pending standardization. Interfaces with COE for review & guidance to ensure appropriateness.

Responds to department business leader requests for internal HR/COE information & directs leaders toward self-service or shared services channels as appropriate. Provide training & guidance as needed.

Acts as liaison between HR & executives, management, professionals, & colleagues.

Minimum Qualifications

• Bachelor's degree in Human Resources Management, Business Administration or a related field, or an equivalent combination of education & experience.
• Minimum of three (3) years of progressively more responsible Human Resources experience which may include Talent Management, Organizational Development, Workforce Planning, Total Rewards, & Colleague & Labor Relations.
• Experience in state and federal laws & government & regulatory reporting requirements related to HR.
• Experience in the development, interpretation, and application of human resources policies, practices and programs.

Additional Qualifications

• Healthcare experience, preferred
• Strong computer skills, MS Office applications (Excel, Word)
• Strong interpersonal and communication skills.

Our Trinity Health Culture

Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Consultation Service

Provides consultative support to HR Leadership in the implementation of HR strategy, workf