HR Operations Consultant

MI_THC Trinity Health Corporation; Grand Rapids (MI); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Trinity Health is seeking an HR Operations Consultant for a hybrid role (3 days in office) to support HR leadership in strategy execution and program implementations. You will manage HR operations, develop processes, and ensure compliance with applicable laws while delivering data-driven insights to leadership.

The role emphasizes collaboration with COE resources, project management of medium-scale initiatives, and preparation of communications and reports for diverse audiences.

Qualifications

• Bachelor’s degree in Human Resources Management, Business Administration or a related field required.
• Minimum of three (3) years of progressively more responsible Human Resources experience.
• Experience with state and federal laws & regulatory reporting related to HR.
• Experience in development, interpretation and application of HR policies and programs.
• Demonstrated problem-solving skills; self-directed.

Responsibilities

• Provide consultative support to HR Leadership in HR strategy and workforce plans.
• Lead HR operations projects and ensure alignment with policies and procedures.
• Oversee HR programs and resources; escalate and resolve operational issues.

Skills

Consultation

Project management

Data analysis

HR operations

Education

Bachelor's degree in HR/Business

Tools

Workday HRIS

Job description

Employment Type: Full time
Shift: Day Shift
Role: HR Operations Consultant - Hybrid (3 days in office)

Essential Functions

• Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.
• Consultation Service: Provides consultative support to HR Leadership in the implementation of HR strategy, workforce plans, operational services & other initiatives. Proactively consults & engages operationally on the development & implementation of HR programs & strategies. Provides business context to ensure consistency with HR-related decision support, client communications & program administration.
• Operation Expertise: Provides leadership, direction & oversight of HR program(s) or workstreams. Ensures HR services, processes, policies & procedures are communicated, implemented & aligned. Facilitates and develops HR operations processes & tools. Provide escalated support for HR tactical functions. Serves as a technical resource providing clarification of business operational services, issue resolution & implementation of recommended actions.
• Project Management: Manages & implements small to medium-scale projects, programs & initiatives. Develops & manages aligned production, communications, service delivery plans & workflows to ensure plans are successfully implemented & services are delivered on time, on budget & to specifications.
• Data Management & Analysis: Research & compiles information to support ad-hoc operational projects & initiatives. Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.
• Maintains a working knowledge of applicable Federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of conduct, as well as other policies & procedures to ensure adherence in a manner that reflects honest, ethical & professional behavior. Provides consultative support to the CHRO/Director HRBP in the implementation of HM business HR strategy, workforce plans, operational services & other initiatives.
• Interfaces with operational leaders at all levels, as well as employees/colleagues. Ensures HR programs & services meet delivery expectations & are aligned to business strategy. Participates with, provides guidance & support business operational leaders to identify & determine local business needs while leveraging Centers of Expertise (COE) resources to achieve desired business outcomes.
• Responsible for specialized assignments requiring the application of analytical & adaptive thinking challenges & practical guidance & direction. Develops integrated solutions to resolve technical & business issues & strategies which support HR business needs. Serves as ministry point of contact for HR Shared Services (HRSS) & COE providing business context & ensuring requests submitted to COE are consistent with HRBP & leadership organization & talent strategy (e.g. supervisory org changes, job evaluation, internal equity, & market pricing requests, etc.).
• Obtains & exchanges information in response to COE services; serves as a technical resource providing clarification of business operational services, issue resolution & implementation of recommended actions.
• HRSC processes & HR employment & other administration activities (i.e., subpoena, colleague records) providing requested materials & monitoring completion & accuracy of actions. Conducts data integrity audits; reviews, verifies & maintains system data (e.g., supervisory orgs) & corrects system discrepancies.
• Identifies & prepares statistical & operational reports & metrics & provides appropriate interpretation & application of data.
• Interfaces with HRSC & TIS HR technology for guidance.
• Prepares, develops & presents communication materials, documentation, templates, toolkits, reports & detailed summaries & guidelines for a variety of audiences to ensure HR services, processes, policies & procedures are communicated, implemented & aligned.
• Maintains local HR intranet site updates, policy updates (reviewing, uploading & indexing).
• Gathers, validates & prepares colleague & organizational data for transactions resulting from acquisition, colleague transitions, job elimination & transfers. Coordinates support for actions resulting from organizational changes, colleague retention or other ministry initiatives, including data transactions & communications.
• Performs job description updates & maintenance for job families or job roles pending standardization. Interfaces with COE for review & guidance to ensure appropriateness.
• Responds to department business leader requests for internal HR/COE information & directs leaders toward self-service or shared services channels as appropriate. Provide training & guidance as needed. Acts as liaison between HR & executives, management, professionals, & colleagues.
• Other duties as assigned.

Minimum Qualifications

• Bachelor’s degree in Human Resources Management, Business Administration or a related field, or an equivalent combination of education & experience.
• Minimum of three (3) years of progressively more responsible Human Resources experience which may include Talent Management, Organizational Development, Workforce Planning, Total Rewards, & Colleague & Labor Relations.
• Experience in state and federal laws & government & regulatory reporting requirements related to HR.
• Experience in the development, interpretation, and application of human resources policies, practices and programs.
• Demonstrated problem-solving skills.
• Self-directed.

Additional Qualifications (nice to have)

• Familiarity with Workday HRIS preferred

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs.

For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.