HR Operations, Benefits Administrator

Jobtailor; Bridgeview (IL); On-site; USD 65,000 - 85,000; Full time

Job summary

Jobtailor in Bridgeview, IL seeks an experienced HR Benefits Administrator to manage comprehensive benefits programs and HR operations. You will serve as the primary benefits contact, handle enrollments, leaves, and open enrollment, and coordinate wellness and payroll data accuracy.

Ideal candidates hold a Bachelor’s degree in HR or related field with 3–6+ years of benefits experience, and preferably a PHR/SHRM-CP certification.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)
• 3 - 6+ years HR experience focusing on benefits administration and HR operations
• Experience administering employee benefits and leave programs (FMLA and ADA)
• Demonstrated ability to manage recurring HR processes with accuracy and accountability
• PHR or SHRM-CP certification (Preferred)

Responsibilities

• Administer employee benefits programs including medical, dental, vision, life, disability, HSA, and voluntary benefits.
• Serve as a primary point of contact for employee benefits questions and issue resolution.
• Manage day-to-day benefits administration, enrollments, events, and terminations.
• Coordinate open enrollment activities and employee support.
• Audit benefit deductions and resolve carrier discrepancies with brokers and vendors.
• Support annual renewal activities through data gathering and implementation.
• Coordinate day-to-day administration of the wellness program, including vendor coordination and participation tracking.
• Administer and coordinate employee leave programs including FMLA, ADA, state/local leaves, STD/LTD, and workers’ comp tracking.
• Maintain leave records for accuracy and compliance.
• Coordinate leave requests, return-to-work processes, and required documentation.
• Administer onboarding and offboarding processes related to benefits and HR data changes.
• Support HRIS data accuracy and maintain employee records.
• Audit HR data, records, and compliance regularly.
• Process HR-related invoices and system updates.
• Coordinate temporary workforce assignments and timekeeping records.
• Collaborate with Payroll to ensure accurate data and deductions.
• Review payroll-related changes and inquiries.
• Support compliance with federal, state, and local employment laws and reporting.

Skills

Employee Benefits Administration

FMLA/ADA Compliance

HRIS Experience

PHR/SHRM-CP Certification

Multi-State HR Operations

Education

Bachelor’s degree in HR/Business Administration or related field

Tools

Paylocity

Payroll Systems

HRIS Platforms

Job description

• Administer employee benefits programs including medical, dental, vision, life, disability, HSA, and voluntary benefits.


• Serve as a primary point of contact for employee benefits questions and issue resolution.


• Manage day-to-day benefits administration, including enrollments, qualifying life event changes, and terminations.


• Coordinate open enrollment activities, including communication, system updates, and employee support.


• Audit benefit deductions and assist in resolving carrier discrepancies in coordination with brokers, vendors, and internal partners.


• Support annual renewal activities through data gathering data and implementation support.


• Coordinate day-to-day administration of the company’s wellness program, including vendor coordination, employee communication, participation tracking, and program execution support.


• Administer and coordinate employee leave programs, including FMLA, ADA accommodations, state and local leaves, STD/LTD, and workers’ compensation tracking support, in accordance with company policies and applicable laws.


• Maintain leave records to ensure accurate tracking, reporting, and compliance.


• Coordinate with employees and managers regarding leave requests, return-to-work processes, and required documentation.


• Administer post-hire onboarding processes, including orientation, documentation tracking, benefits enrollment, and structured follow-up throughout the first six months of employment.


• Support offboarding processes, including benefits termination, COBRA coordination, and final documentation checklists.


• Support the accuracy and maintenance of the HRIS by processing employee changes, including new hires, job and status changes, terminations, and employee updates, ensuring all updates are approved and aligned with direction from the HR Manager.


• Maintain accurate and compliant employee records and personnel files.


• Conduct regular audits of HR data and files to ensure accuracy, consistency, and compliance.


• Coordinate processing of HR-related invoices, including tracking, validation, submission, and follow-up, ensuring timely payment and proper documentation.


• Coordinate administration of temporary workforce assignments, including tracking active assignments, monitoring hours, coordinating system setup, and maintaining accurate records across applicable systems.


• Partner with the Payroll Administrator to ensure accurate employee data, benefit deductions, and timekeeping records.


• Review and validate benefit deductions and payroll-related changes.


• Assist with resolving employee payroll and timekeeping inquiries.


• Support compliance with federal, state, and local employment laws and regulations.


• Support preparation of required reporting and audit support, including EEO-1 and other internal compliance reporting.


• Maintain and update HR forms, policies, templates, and standard documentation.


• Track required training, certifications, and compliance-related activities.


• Monitor and maintain recurring compliance processes, including DOT, FIT testing, MVR and drug screening requirements.


• Serve as a primary point of contact for general HR inquiries, ensuring accurate, and professional support to employees and managers.


• Support communication and rollout of HR programs and initiatives.


• Assist with employee relations matters by gathering information and documentation as requested.


• Coordinate and process employment verification requests, including validating information, responding to external inquiries, and ensuring compliance with company policies and applicable privacy requirements.


• Coordinate logistics for training sessions, onboarding activities, and HR initiatives.


• Support development and distribution of training materials and internal communications.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)


• 3 - 6+ years of HR experience with a focus on benefits administration and HR operations


• Experience administering employee benefits and leave programs (including FMLA and ADA-related processes)


• Demonstrated ability to manage recurring HR processed with accuracy and accountability


• Strong knowledge of HR processes and employment law fundamentals.


• PHR or SHRM-CP certification (Preferred)


• Experience with HRIS platforms such as Paylocity or similar systems (Preferred)


• Experience in multi-state or multi-location environment (Preferred)

Core Competencies

Demonstrates expertise in employee benefits administration, including FMLA and ADA processes, while ensuring compliance with federal, state, and local employment laws. Proficient in managing HRIS platforms and maintaining accurate employee records to support HR operations.

Highest-signal resume keywords

• Employee Benefits Administration


• FMLA and ADA Compliance


• HRIS Experience


• PHR or SHRM-CP Certification


• Multi-State HR Operations

ATS Optimization Keywords

Hard Skills

• Benefits Administration


• Leave Program Management


• HR Data Auditing


• Employee Onboarding


• Compliance Reporting

Soft Skills

• Problem Solving


• Communication


• Interpersonal Skills


• Attention to Detail


• Accountability

Certifications & Qualifications

• PHR


• SHRM-CP

Industry Keywords

• Employee Benefits


• FMLA


• ADA


• HR Operations


• Compliance

Tools & Technologies

• HRIS Platforms


• Paylocity


• Payroll Systems


• Employee Records Management