HR Operations Associate — Onboarding, Data & Training

Northeastern University; Boston (MA); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Comprehensive benefits package

Tuition assistance

Job summary

Northeastern University in Boston is seeking an HR Associate to provide guidance on hiring, onboarding, offboarding, and data accuracy across a diverse portfolio. The role emphasizes administrative and operational support with a focus on accuracy and customer service.

You will work closely with HR Business Partners and managers, handling Workday transactions, compliance, and data integrity while contributing to process improvements and staff training in a hybrid work setting.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3–5 years of HR experience.
• Knowledge of HR policies, procedures and employment laws.
• Ability to think critically and apply concepts quickly.
• Manage competing priorities with agility and professionalism.
• Strong customer service skills with handling sensitive information.
• Excellent oral and written communication.
• Proficiency in MS Office, SharePoint, spreadsheets and databases.
• Ability to learn new systems quickly; Workday experience preferred.

Responsibilities

• Serve as the onboarding point of contact for new hires, including new hire communications and I-9s.
• Execute Workday transactions (offers, job changes, compensation changes, terminations).
• Guide managers through position management, hiring and onboarding processes.
• Identify gaps and deliver training or resources; suggest process improvements.
• Conduct data audits and remedy data errors.
• Respond to staff and manager inquiries; escalate to HR Business Partners as needed.
• Independently manage hiring of temporary non-student workers.
• Maintain personnel files and records.

Skills

Customer service

Attention to detail

Communication

Data accuracy

Time management

Organizational skills

Analytical thinking

Education

Bachelor’s degree

Tools

Workday

MS Office (SharePoint, Excel, Word)

Job description

Northeastern University in Boston is seeking an HR Associate to provide guidance on hiring, onboarding, offboarding, and data accuracy across a diverse portfolio. The role emphasizes administrative and operational support with a focus on accuracy and customer service.

You will work closely with HR Business Partners and managers, handling Workday transactions, compliance, and data integrity while contributing to process improvements and staff training in a hybrid work setting.