HR Operations Associate

BHI; New York (NY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

BHI, the U.S. branch of Bank Hapoalim, is seeking an HR Operations Associate in New York. The role supports payroll processing, benefits administration, and HRIS-related projects, ensuring data integrity and a positive employee experience.

Hybrid work options in New York are available. The ideal candidate has 3–5 years of payroll processing experience, proficiency in Excel, and familiarity with HRIS implementations.

Qualifications

• 3–5 years of payroll processing experience, preferably multistate
• Experience with payroll systems and HRIS
• Strong attention to detail and confidentiality
• Proficient in Microsoft Excel and Microsoft 365 applications

Responsibilities

• Process biweekly and monthly payroll in Workforce One, including new hires, changes, deductions, and tax withholding updates
• Manage benefits enrollments, 401(k) contributions, COBRA, and leave documentation
• Support HRIS implementation activities and data validation
• Provide data entry, reporting, and QA for HR transactions
• Handle sensitive employee information with discretion

Skills

Payroll processing

HRIS

Benefits administration

Excel

Data accuracy

Education

Associate degree in related field

Tools

WorkforceOne

HRIS implementation

Job description

Functional Title: HR Operations Associate

Office Location: New York (Hybrid)

Department: Human Resources

The HR Operations Associate supports the day-to-day delivery of HR Operations, ensuring accurate and efficient processes, data integrity, and a positive employee experience. Core responsibilities include payroll processing and benefits administration, while also contributing to broader HR initiatives including HRIS implementation, process improvement and operational enhancements.

Main Duties and Responsibilities:

Payroll Administration

• Process biweekly and monthly payroll in Workforce One (WFO), including new hires, separations, compensation changes, overtime, bonuses, special payments, deductions, garnishments, and tax withholding updates.
• Review payroll inputs, supporting documentation, and output reports; identify and resolve discrepancies before payroll is finalized.
• Validate nonexempt employee time records and overtime; follow up with managers on missing approvals, exceptions, and inconsistencies.
• Prepare payroll-related reconciliations, wire transfer documentation, accounting support, and recurring management reports.
• Coordinate with payroll vendors and internal partners to resolve inquiries, maintain deduction codes, and address processing issues.
• Maintain accurate, confidential payroll records and support audit requests and required regulatory reporting.

Benefits Administration

• Support employee enrollments, qualifying life events, terminations, and changes across health, welfare, retirement, and other benefit plans; coordinate updates with carriers and vendors.
• Reconcile 401(k) contributions and adjustments, prepare related funding documentation, and administer retirement plan loan schedules as needed.
• Assist with benefits billing, premium reconciliation, COBRA and disability payments, leave-of-absence documentation, and follow-up on outstanding items.
• Reconcile and process flexible spending account (FSA) and commuter/transit program transactions, claims, and related funding.
• Maintain accurate benefits records, respond to routine employee questions, and elevate complex or sensitive matters appropriately.

HRIS Implementation & Process Improvement

• Identify opportunities to streamline workflows, automate manual processes, improve data accuracy, and enhance operational efficiency.
• Be fluent in the support of a potential implementation or upgrade of a HRIS system; partnering with HR, Finance, IT, IS and external vendors on system configuration, data migration, testing, and integration of payroll and benefits processes.
• Assist with system implementation activities, including data validation, user acceptance testing, process documentation, employee training, and post-launch support.

Additional HR Support

• Complete employment and wage verifications and support unemployment insurance requests.
• Provide data entry, quality assurance, reporting, and backup support for HR transactions and team initiatives.
• Handle sensitive employee information with discretion and support other projects and duties as assigned.

Qualifications Needed:

• Working knowledge of payroll practices, applicable tax withholding requirements, and general accounting or reconciliation principles.
• Experience with computerized payroll systems; familiarity with WorkforceOne or HRIS implementation, system testing, or data migration preferred.
• Strong attention to detail, organizational skills, problem-solving abilities, and effective communication skills.
• Demonstrated ability to maintain confidentiality, deliver strong customer service, and manage competing priorities and deadlines.

Technical Skills: Proficiency in Microsoft Excel and other Microsoft 365 applications; ability to learn new systems and tools quickly.

Experience Required/Preferred: 3–5 years of payroll processing experience, preferably in a multistate environment, with exposure to benefits administration.

Education Required/Preferred: Associate degree in a related field preferred; equivalent relevant experience may be considered.

BHI is the U.S. branch of Bank Hapoalim, Israel’s leading financial institution. We deliver commercial-banking solutions to middle-market clients across a broad range of industries, drawing on more than 90 years of expertise as a premier lender to large corporations and major infrastructure projects. Our New York headquarters is supported by representative offices in Woodcliff Lake, NJ; Miami, FL; and Los Angeles, CA.

We offer a competitive total-rewards package that includes a base salary set by role, experience, skill set and location, plus a broad benefits suite. Our program provides comprehensive health coverage, flexible spending and health-savings accounts, employer-paid disability and life insurance, a 401(k) with company match, generous paid-time-off, employee-assistance and various other benefits and volunteer opportunities. Full details are shared during the hiring process.

We are an equal opportunity employer and we do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

BHI is an Equal Opportunity Employer, including Disability/Veterans.

By submitting an application, you acknowledge that, if you are a California resident, your personal information will be processed in accordance with the California Consumer Privacy Act (CCPA), as amended, and our Privacy Notice. Please review the notices to understand how your information is collected, used, and protected.