HR Office Administrator: Onboarding & Records Specialist

City of Springfield (MO); Springfield (MO); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Pension plan

Health insurance

Generous leave

Wellness program

Tuition reimbursement

Professional development

Job summary

City of Springfield is seeking an organized and detail-oriented Human Resources Office Administrator to support day-to-day HR operations, focusing on position control, onboarding, records management and recruitment support.

The role requires handling confidential information, strong customer service, and proficiency with Excel, Outlook, and HRIS systems. The position includes back-up front desk duties and collaborative teamwork in a public-sector environment.

Qualifications

• Customer service experience, preferably in public-facing roles.
• Excellent organizational skills and the ability to manage multiple tasks.
• High attention to detail to ensure accuracy.
• Ability to operate in a fast-paced environment while applying policies consistently.
• Clear and professional communication with diverse stakeholders.

Responsibilities

• Coordinate position control activities for new and existing positions, maintaining accuracy.
• QA reviews for onboarding and internal movement to ensure proper documentation.
• Administer Records Retention program and ensure compliant organization.
• Handle sensitive information, including PII, with confidentiality.
• Utilize Excel, Outlook, HRIS, and related systems for data management and reporting.
• Process employment contracts, billing, iExpense reports, and other records.
• Back up HR front desk and provide professional service to employees, applicants, and visitors.

Skills

Customer service

Organizational skills

Attention to detail

Multitasking

Communication

Confidentiality

Education

Associate's degree in Administrative Office Systems

Tools

Excel

Outlook

HRIS

Job description

City of Springfield is seeking an organized and detail-oriented Human Resources Office Administrator to support day-to-day HR operations, focusing on position control, onboarding, records management and recruitment support.

The role requires handling confidential information, strong customer service, and proficiency with Excel, Outlook, and HRIS systems. The position includes back-up front desk duties and collaborative teamwork in a public-sector environment.