HR Manager

AMSYS Innovative Solutions, LLC; Houston (TX); On-site; USD 70,000 - 98,000; Full time

Job summary

AMSYS Innovative Solutions, LLC is seeking a hands-on HR Operations Manager to strengthen employee support and standardize HR processes across our growing group of U.S. businesses. This role manages daily HR activities for the U.S.

workforce, including onboarding, employee relations, benefits administration, records, performance management support, and payroll coordination. The ideal candidate will be the go-to HR resource for employees and managers, take ownership of follow-through, and drive

Qualifications

• 5+ years of progressive HR experience in generalist/manager roles.
• Direct experience with employee relations, onboarding, benefits, and records.
• Experience supporting multiple locations and multi-entity environments.
• Hands-on with ADP Workforce Now including data, workflows and reporting.
• Experience implementing HR platforms startup-to-rollout, preferably with ADP.
• Experience coordinating payroll inputs and resolving discrepancies.
• Proven ability to improve processes and maintain them post-implementation.
• Strong communication, discretion, attention to detail, and follow-through.
• Ability to work full-time from the Houston office.

Responsibilities

• Serve as primary contact for day-to-day HR questions and manager support.
• Coordinate onboarding and offboarding, benefits comms, and handoffs with IT, Payroll, and hiring managers.
• Maintain accurate employee records and employment changes across U.S. entities.
• Reconcile HR changes with Finance and Payroll ahead of payroll deadlines.
• Administer benefits enrollment, life events, and open enrollment with brokers/providers.
• Address employee concerns, document appropriately, and escalate when needed.
• Coach managers on performance expectations, feedback, and policy consistency.
• Coordinate performance reviews and track follow-up actions.
• Review HR practices, identify gaps, and establish procedures with clear deadlines.
• Maintain and improve HRIS workflows and self-service capabilities.
• Use automation to reduce repetitive work while ensuring accuracy and approvals.
• Support internal recruiting from intake to offers and onboarding handoffs.
• Coordinate with offshore HR/Operations on shared processes and transitions.
• Prepare headcount, onboarding status, turnover, and outstanding HR action reports.

Skills

HR Generalist / Senior HR Generalist

Employee relations

Onboarding

Benefits administration

Payroll coordination

Process improvement

Communication

Discretion & confidentiality

Tools

ADP Workforce Now

HRIS / HR platform

Job description

AMSYS is seeking a hands-on HR Operations Manager to strengthen employee support and standardize HR processes across our growing group of businesses. This person will manage daily HR activities for our U.S. workforce, including onboarding, employee relations, benefits administration, employee records, performance management support, and payroll coordination. They will work closely with Talent, Operations, Finance, and business managers to resolve issues, improve processes, and ensure employee changes are handled accurately and on time. The ideal candidate enjoys being the go-to HR resource for employees and managers, takes ownership of follow-through, and can improve existing processes while keeping daily operations running smoothly.

Key responsibilities

• Serve as the primary contact for day-to-day employee HR questions and manager support.
• Coordinate onboarding and offboarding, including documentation, benefits communication, and handoffs with IT, Payroll, and hiring managers.
• Maintain accurate employee records, organizational information, and employment changes across U.S. entities.
• Partner with Finance and Payroll to reconcile approved changes, benefits deductions, and other HR inputs before payroll deadlines.
• Administer benefits enrollment, qualifying life events, and open enrollment in coordination with brokers and providers.
• Address employee concerns, maintain appropriate documentation, and elevate sensitive matters to leadership.
• Coach managers on expectations, feedback, performance documentation, and consistent application of company policies.
• Coordinate performance reviews and track completion and follow-up actions.
• Review existing HR practices, identify gaps, and establish clear procedures, responsibilities, and deadlines.
• Maintain and improve HRIS workflows, reporting, and employee self-service.
• Use practical automation to reduce repetitive work while maintaining approvals, accuracy, and confidentiality.
• Support internal recruiting through intake coordination, interviews, offers, and onboarding handoffs.
• Coordinate with offshore HR and Operations on shared processes and employee transitions.
• Prepare reports on headcount, onboarding status, turnover, and outstanding HR actions.

Required qualifications

• Five or more years of progressive HR experience as an HR Generalist, Senior HR Generalist, or HR Manager.
• Direct experience supporting employee relations, onboarding, benefits, performance management, and employee records.
• Experience supporting employees across multiple locations; multi-entity experience is strongly preferred.
• Hands-on experience with ADP Workforce Now, including maintaining data, managing workflows, and producing reports.
• Experience implementing an HR platform from scratch including setup, configuration, and rollout with ADP Workforce Now experience strongly preferred.
• Experience coordinating payroll inputs and resolving discrepancies with Finance or Payroll.
• Demonstrated ability to improve a process and maintain it after implementation.
• Strong communication, discretion, attention to detail, and follow-through.
• Comfort working in a growing organization where some processes require cleanup and clarification.
• Ability to work full-time from the Houston office.

Preferred qualifications

• Experience in IT services, MSP, staffing, consulting, or another professional services environment.
• Experience supporting employees working at client locations.
• Familiarity with workflow automation tools and responsible use of AI in HR administration.
• Experience coordinating with offshore teams.