Human Resources Administrator

SilverDoor; Houston (TX); On-site; USD 40,000 - 48,000; Full time

Job summary

SilverDoor is seeking an HR Administrative professional to support full HR lifecycle activities for US-based employees, including onboarding, records management, and payroll-related data. Based in our Houston office, you will collaborate with the HR team to deliver accurate, timely employee services and ensure compliant processes across the US.

You will handle onboarding, administer attendance and leave, manage HR documentation, and support training and communications while upholding

Qualifications

• Essential prior HR experience or HR qualification.
• Experience in an office environment.
• Excellent customer service for internal/external stakeholders.
• Solid understanding of US employment law and its practical HR applications.

Responsibilities

• Onboard new starters and coordinate onboarding with recruitment.
• Maintain HR records, data in HRIS, and ensure payroll deadlines compliance.
• Manage attendance, leave, and return-to-work processes.
• Coordinate I-9 and E-Verify where applicable; keep accurate documentation.
• Prepare HR communications and employee announcements; update org chart.
• Support HR compliance audits and HR projects.
• Assist with training administration and room bookings; track training attendance.

Skills

Verbal communication

Written communication

Attention to detail

MS Office

Fast-paced

Autonomy

Confidentiality

Team player

Education

HR qualification

Tools

Microsoft Office

Job description

This role is ideal for someone looking to develop the early stages of their HR career within a fast paced and growing company, with exposure across all areas of HR administration and employee support. Supporting teams across our Americas offices, you will play a key role in delivering a reliable, professional, and comprehensive HR support service, acting as the first point of contact for HR queries in the US.

You will work closely with all members of the HR team, reporting directly to the Senior Manager, Human Resources, in a busy and varied role that offers a fantastic opportunity to expand your HR knowledge. Based 5 days a week in our Houston Office, you will be responsible for creating HR documentation and maintaining systems and processes, while contributing to an exceptional employee experience across the business.

You will have outstanding attention to detail, excellent organizational skills, and the ability to confidently manage a high volume of data with accuracy and discretion. To succeed in this role, you will be proactive, approachable, and able to work both independently and collaboratively within a supportive HR team environment. You will also bring a friendly, service focused and people centred approach, always ensuring a positive experience for our people.

Employee lifecycle administration

• Prepare new starter offer and onboarding documentation, working closely with the recruitment team to ensure a smooth and effective onboarding experience.
• Coordinate onboarding sessions with line managers and relevant facilitators.
• Conduct full background screening checks for new starters and provide references for former employees.
• Execute the onboarding and offboarding processes including delivering company inductions to new starters.
• Maintain accurate employee records and issue documents including contracts, contract variations, any employment related letters, and compliant immigration/work authorization evidence in line with payroll deadlines and statutory obligations.
• Administer data within the HRIS, ensuring data integrity and timely updates related to compensation, job changes, reporting lines, work locations, and employment status.
• Internally communicate employee changes to relevant departments – in occasions of starters/leaver/periods of leave.

Performance management

• Support with the administration of the company’s annual appraisal process.

HR generalist and leave administration

• Review attendance records for payroll.
• Create, maintain, and update all HR related documentation, data, using company HR systems and processes
• Administration and monitoring of absence data including return to work processes, reporting any concerns or absence triggers to the HR team.
• Support administration and tracking of employee leave and absence programs, including FMLA, state/local leave requirements, paid sick leave, disability leave, and other applicable leave programs, in partnership with HR and payroll colleagues.
• Coordinate and maintain required employment documentation, including Form I-9 and E-Verify processes where applicable, ensuring appropriate completion and recordkeeping.
• Assist with preparation and distribution of HR communications, employee announcements, forms, and other HR-related materials.
• Updating the U.S. organizational chart with employee changes

Training administration

• Maintain training platforms such as Cal Comply, KnowBe4, LinkedIn Learning to ensuring employees are up to date with training.
• Administration of learning and development courses: identify suitable dates, manage course enrolments, room bookings,
• Collaborate with the HR team, line managers, and an external training provider to enrol employees on to courses, recording attendance, updating company training matrix
• Sending calendar invitations to attendees

Generalist HR support

• Provide day-to-day HR administrative support across all US locations where employees are based, ensuring consistent and timely delivery of HR processes, acting as the first point of contact for US HR queries.
• Maintain and update accurate employee records.
• Actively lead employee engagement activities.
• Assist with HR compliance audits and wider HR projects as required.
• Provide ad hoc administrative and employee engagement support.
• Be an ambassador of the company, always upholding and demonstrating the company values.

Experience

• Previous experience working within a HR role is essential, or a HR qualification.
• Previous experience working within an office environment.
• Experience in delivering exceptional customer service either to internal or external stakeholders.
• Demonstrable understanding of the fundamentals of US employment law and its practical application within a HR environment.

Skills:

• Excellent verbal and written communication skills.
• Enthusiastic with a positive attitude, works well with others, supportive, and motivates others.
• Ability to prioritise workload effectively and manage multiple tasks independently.
• Excellent working knowledge of Microsoft Office.
• Be comfortable in a fast paced and evolving company.
• High level of autonomy, initiative, and accountability.
• Exceptional attention to detail and accuracy.
• Ability to maintain confidentiality and demonstrate integrity at all times.